With a global mission to “make the healthcare experience more human”, Docplanner Group is the world's biggest healthcare platform, serving patients and the healthcare ecosystems across 13 countries in Europe and LATAM.

We create digital apps and software solutions for doctors, clinics, hospitals and patients to enable the healthcare ecosystem and the patient journey to work together more seamlessly. With free doctor reviews and instant online appointment booking for patients through its online marketplaces, Docplanner has a network of almost 2 million healthcare professionals, serves over 260,000 customers globally and operates in 13 countries in Europe and LATAM. Doctors and clinics count on Docplanner to facilitate scheduling, booking, communication and payments for millions of patients a month. Through its innovative and user-friendly software, doctors and clinics can optimize patient flows, reduce costly no-shows and completely digitize their practices - all resulting in valuable time savings that can instead be used to improve patient outcomes and experiences. Via its TuoTempo brand, we also offer a more sophisticated suite of optimisation products for large healthcare institutions.

We built medical Practice Management Software as a SaaS. We help 260,000 doctors and clinics focus on treating patients and delivering an exceptional patient experience. We also run a service that allows 80 million patients monthly to easily find the right doctor, and we currently have 19 million bookings per month coming online or through our software. 
Our global team of 2,700 across offices in Warsaw, Istanbul, Rome, Barcelona, Mexico City, Bogotá, Curitiba, Rio, and Munich and Berlin make this happen. <3

We're funded by some leading VCs - Goldman Sachs, One Peak Partners, Point Nine and Target Global - and so far we have raised over €450m. Currently, we're on around €180m ARR (60% yoy growth) and are going to reach profitability in the first half of 2024!

The Role

You will be joining our Spanish team, reporting directly to Carlos, CEO of Doctoralia Spain and dotted line to Cem, global CSO, to develop and oversee the entire Sales organization in Spain. You will be responsible for strategy as well as execution, closely working with our other revenue functions (CS and Marketing) as well as Product to work in a cohesive GTM strategy.

Spain at Docplanner Group

It’s one of our 2 HQ locations! Our C-level is now spread across Warsaw and Barcelona - so Spain is already a key market for us, but needs you to give it a commercial boost.

More info also on our b2b website: https://pro.doctoralia.es/

What you will do

• Be responsible for the effective business operation of the entire Sales org

• Implement highly effective sales strategy and structures - challenge our status quo, benchmark us against industry standards and raise the bar for our Sales team

• Be a trusted advisor and business partner to Marketing/CS/Product and country leadership team - drive strategic decision-making and act as their main commercial point of contact 

• Own quality and consistency in collaboration with the global team and local leadership

• Lead the Spanish sales team:

  • Coordinate, empower and engage the team

  • Set KPIs and evaluate performance against key metrics; identify+implement improvement initiatives

  • Review workforce planning ensuring it captures key local priorities

  • Create a culture that ensures collaboration and goal achievement

  • Instill a strong business development mindset - how can we combine products, what is the best way to sell, how can we change the pricing or sales pitch, how do we best segment the customers?

• Own business outcomes:

  • Manage the collection, analysis, reporting of sales KPIs

  • Analyze local processes, identifying differences and best practices, and developing solutions and processes that fit the business needs

What you need to succeed

• Fluency in both English and Spanish - you'll work with the local and global teams

• 5+ years of relevant work experience - e.g. in Sales leadership in high-growth SaaS/marketplace with an SMB/mid market focus

• Excellent analytical thinking and a hands-on leadership style

• Strong people development skills: ability to mentor others on craft, process and leadership, build trust and inspire with your team.

• You thrive in a matrixed environment with a pronounced focus on creating buy-in across multiple functions. Successful track record of being a partner to marketing, finance, and CS leadership

• Ability to prioritize and balance driving key business objectives with requirements across multiple stakeholders

• Clear understanding of team’s performance evaluation and metrics and reporting/budgeting procedures

• Customer-obsessed, detail-oriented, and being an enthusiastic team player

Your key attributes

• Structure, systems thinking, pattern recognition - Identify root causes of complex problems; Try, measure, improve, iterate

• Impact on results, metrics driven - You think ahead; Clear strategy, tactics, operations in place; Data drives your decisions

• Ability to dive deep - You get into details (understand, challenge); You do   hands-on work when needed

• Digital company scaling experience, scaler - You understand the environment of a global organization scaling at pace

• Commercial growth mindset - Flexibility vs. scalability with strong business judgment; Creative - from concept to output; Incredibly customer-centric

The interview process for this role (preliminary outline) 

1. Intro call with the Docplanner Global Executive Search team

2. CEO Spain interview

3. Global CSO interview

4. Business exercise to verify technical pieces

5. Face to face meeting

6. Offer (subject to references)!

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If you're an internal candidate, we'd love to hear from you too! Please ensure you have your manager's green light and submit your application here as well - thank you.

This is a hybrid role based in our Barcelona office.