Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.

Join the team at Operational Services GmbH, within Deutsche Telekom Systems Solutions Slovakia, providing opportunities for talented IT professionals in Slovakia. OS is one of the leading ICT service providers in the German market and is considered the backbone of digitization for medium-sized companies. With almost 1,300 highly qualified employees, OS develops and operates state-of-the-art IT systems for our customers, ensures long-term system support, and maintains the availability of critical business processes. 

If you are excited to join an English and German-speaking team that values innovation and teamwork, our team would be the perfect fit for you. 

Role Overview

The Requirements Engineer is responsible for analyzing, refining, and managing business and technical requirements throughout the entire delivery lifecycle. This role serves as the primary link between requestors, Product Owners, and development teams to ensure requirements are clearly defined, prioritized, implemented, tested, and successfully delivered.

Key Responsibilities

• Analyze incoming business and technical requirements.
• Refine and clarify requirements to ensure completeness, feasibility, and alignment with business objectives.
• Collaborate closely with Product Owners to prioritize and manage requirements.
• Break down requirements into actionable work packages and user stories for sprint planning in cooperation with development teams.
• Act as the primary point of contact for requestors and stakeholders regarding requirements.
• Coordinate testing activities with business stakeholders and requestors to ensure delivered solutions meet expectations.
• Maintain and continuously update requirements in the Kanban board, ensuring end-to-end traceability from request intake through final delivery.
• Leverage AI tools (e.g., Microsoft Copilot) to support requirement analysis, refinement, and documentation.
• Facilitate communication between business stakeholders and development teams to ensure a shared understanding of requirements.
• Support agile delivery processes and contribute to continuous improvement initiatives.

Required Qualifications (Must Have)

• Minimum 1 year of proven experience in Requirements Engineering, Business Analysis, or a similar role.
• Hands-on experience with ITSM-related products and platforms, particularly:
  • ITSM
  • SMAX (Service Management Automation X)
  • Operations Orchestration (OO)
• Demonstrated knowledge and practical experience with ITIL processes and best practices.
• Strong analytical and problem-solving skills.
• Ability to work effectively with business stakeholders, Product Owners, and technical teams.
• Professional business-level German language skills for daily communication and documentation.

Preferred Qualifications

• At least 1 year of experience in one or more of the listed responsibility areas and product environments.
• Experience working in Agile environments using Scrum and Kanban methodologies.
• Familiarity with requirements management, backlog management, and sprint planning processes.
• Experience using AI-assisted productivity tools, such as Microsoft Copilot.
• Basic understanding of software development lifecycle (SDLC) and testing processes.

Language Skills

• German: Professional business proficiency (written and spoken)
• English: Nice to have

WHY SHOULD YOU CHOOSE US?

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

• Financial benefits
• Benefits with focus on learning and development
• Benefits with focus on health and sport
• Benefits with focus on family and work – life balance
• Other benefits

For more information about our benefits click to Benefits

Salary

Final salary is negotiable.

We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 2300€ /brutto.

Additional information

* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.