The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

THE ROLE – Cloud Onboarding Engineer

We are looking for an Onboarding Engineer with expertise in Kubernetes and OpenStack to support the seamless transition of IT and NT applications from customer environments to our VTI platform. This is a hands-on role where you will act as the primary point of contact (PoC) for customers, helping them deploy, configure, and optimize their applications on Kubernetes and OpenStack platforms. The role requires technical expertise in platform connectivity, Linux/Windows system administration, and a strong understanding of cloud consumption patterns to increase the resiliency and scalability of customer applications.

Responsibilities:

• Application Onboarding: Facilitate the transition of customer IT and NT applications from diverse platforms to Kubernetes and OpenStack. Provide technical assistance and expertise throughout the onboarding process.

• Platform Connectivity Design: Design and implement connectivity solutions for third-party applications, cloud integrations, and IP networking requirements (excluding LAN or switch-related tasks).

• Customer Point of Contact (PoC): Act as a trusted advisor and primary technical PoC for customers, ensuring smooth consumption of Kubernetes and OpenStack services.

• Platform Consumption Optimization: Guide application owners to enhance platform usage by leveraging Kubernetes and OpenStack features to improve application resiliency and scalability.

• Hands-On Support: Perform hands-on tasks including Linux/Windows system administration, bash scripting, and connectivity setup to meet customer-specific requirements.

• Collaboration and Troubleshooting: Collaborate with internal teams to resolve technical issues, troubleshoot deployment problems, and ensure customer satisfaction.

• Continuous Improvement: Contribute to improving tools, processes, and onboarding documentation to enhance the customer experience.

• Experience: At least 3-5 years of relevant experience in cloud infrastructure, networking, or telecommunications environments.

• Platform Expertise: In-depth knowledge and experience with Kubernetes and OpenStack platforms, particularly in application deployment and consumption.

• System Administration: Strong Linux administration skills, including bash scripting and hands-on experience managing Linux/Windows systems.

• Connectivity Design: Experience in designing and implementing connectivity for third-party applications, cloud integrations, and IP networking.

• Customer Engagement: Proven ability to act as a customer PoC, providing technical guidance and ensuring a smooth transition.

• Problem-Solving: Hands-on troubleshooting of platform, connectivity, and deployment issues to meet customer goals.

• Technical Resilience Guidance: Support application owners in increasing resiliency through effective use of Kubernetes and OpenStack.

Nice-to-Have Skills:

• Programming and Automation: Proficiency in Python and shell scripting for automation and tool development.

• Networking Certifications: CCNA or CCNP certification is an added advantage.

• CI/CD Knowledge: Familiarity with GitLab and CI/CD pipeline creation and management.

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.