Vice President, Client Leadership

  • Full-time

Company Description

Dentsu Creative US is comprised of audacious thinkers and award-winning collaborators across the United States who blend local knowledge with global expertise. Choosing substance over stunts, our Modern Creative mandate is about unlocking sustained growth and holistic impact for brands in ways that Create Culture, Change Society and Invent the Future. We do it daily for notable brands.

Our borderless approach allows us to assemble passionate team members around each brief, tapping into the expertise of the 9,000+ people in our global creative network. This integrated model also allows our talent to learn about and explore the breadth of career possibilities within Dentsu Creative.

Job Description

You will be the strategic liaison for our clients, internal teams, and other partner agencies. You will promote creatively thoughtful work, be a true partner to clients, demonstrate experience with the brand and category (specifically, a client focused on innovation and creative marketing technologies). You have experience navigating a global, integrated account leadership team and have worked with global brands in the past.

You will report into the EVP/SVP.

Key Responsibilities:

  • Build and sustain relationships with senior-level clients, and become our client's trusted strategic partner
  • You will the brand’s strategy with partners including internal and external agencies
    • Experience leading teams through strategic development and creative ideation 
  • Think collaboratively and use different capabilities in the agency to present client brand-building opportunities and agency-building initiative 
  • Increase account growth, while establishing integrated cross functional teams
  • Oversee all account operations as it relates to the business of the agency 
  • Identify client issues and work with our agency partners to provide solutions 
  • Provide honest and valuable counsel to agency team 
  • Collaborate with agency partners as an IAT leader 
  • Create applicable development plans for direct reports and junior team members
    • You will have direct reports in this role ranging from Account Executive through Account Director levels
  • Empower teams through engaging career development practices; maximize learning and productivity while minimizing turnover 
  • Inspire agency and client confidence and seek opportunities to promote our client relationship 
  • Fuel agency culture and progress 
  • In partnership with Portfolio Lead/EVP/SVP oversees client financials and account profitability 
    • Analyze P&L statements and takes necessary action to ensure profitability 
  • Provide leadership on agency delivery; ensure all deliverables are produced on time, on budget, and meet our client's expectations 

Qualifications

  • Minimum 10 years of integrated agency account management experience  
  • Minimum 8 years experience as an account team leader/senior client advisor 
  • Minimum 5 years in a senior supervisory role
  • Project management expert 
  • Experience empowering, keeping teams on track, and participating in professional development of staff
  • Experience with financial planning and revenue forecasting 
  • Experience in complex categories / rigorous corporate image businesses

This is a hybrid position, with the office location being in San Francisco, CA.

You are expected to commute to The Bay Area.

Additional Information

The anticipated base salary range for this position is $113,000 - $182,850 / year.

Salary is based on a variety of factors, including relevant experience, knowledge, skills and other factors permitted by law. Additionally, this position is eligible for discretionary incentive compensation. The company’s incentive compensation plan is subject to change. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit www.dentsubenefitsplus.com

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About dentsu
Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in more than 110 markets, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

Dentsu, Innovating to Impact.

Find out more:
https://www.dentsu.com/
https://www.group.dentsu.com/en/

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying. 

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