Engagement Manager

  • Full-time

Company Description

About Merkle

Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit www.merkle.com

Job Description

Main Responsibilities

  • Project plan preparation and ownership throughout the project delivery
  • Overall accountability for project delivery, within budget, scope, quality and time
  • Allocation of project tasks to the project team
  • Risk & Issue identification and management throughout the project
  • Lead and participate in project teams to implement project deliverables
  • Create documentation for projects including Project Plan, Gantt Chart, StatusReports, Risk Logs etc
  • Monitoring and assisting delivery of development tasks
  • Close collaboration with the delivery team to guide and advise on design and technical implementation of the solution in line with the client requirements
  • Ensure technical quality and good design principles are followed
  • Report regularly to the management team in project progress
  • Management of change throughout the project delivery
  • Manage the handover of the project with customers and/or support

Qualifications

Desired Skills & Experience 

  • Minimum of 3 years’ experience managing IT projects
  • Significant business experience using various project and program management methodologies in a variety of environments
  • Demonstrated technical understanding and knowledge appropriate to the role
  • Knowledge and experience of working with Salesforce.com
  • Experience with Agile software development methodologies such as SCRUM
  • Formal Project Management training/ recognised qualification would be beneficial
  • Software Development Lifecycle
  • Project- driven work requirements with overtime as needed to meet deadlines

Additional Information

What we'll give to you:

This is a permanent role. The team is based in our Dublin office but operates under flexible working arrangements. The team are in the office twice a week. Whether it's the joy of working with people at the top of their game or the Dentsu social calendar, people love working here – and we hope you will too

  • Flexible hybrid working with wonderful central London office location
  • Career development through Dentsu University and other tools; with access to courses, textbooks, mentorship, and external training funding
  • Private Medical Insurance, Company Pension, life insurance, and other corporate benefits
  • A selection of other benefits includes 3 wellness days, birthday day off and 2 volunteer days.
  • Free breakfast & fruit
  • Four Thirsty - have a drink on us on a Thursday afternoon!
  • A selection of other industry standard benefits

Diversity, Equity & Inclusion

Dentsu does not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience.

As part of our Diversity and Inclusion agenda, and as an Equal Opportunities employer, if you require reasonable adjustments during the selection process please engage directly with your Recruiter.

To Apply 

To apply for this role, please click the apply now button where you will be redirected to our careers site to complete a few further details. 

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