Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle's expertise has earned recognition as a "Leader" by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit www.merkle.com.

We are looking to strengthen our Cloud Solutions team with a Senior Cloud DevOps Engineer with a focus on AWS. You will report to one of our Cloud Solutions Managers. Our Belgrade and Novi Sad offices are hybrid workplaces.

You will have the following main responsibilities:

• You will design, deploy, and manage cloud infrastructure solutions using leading public cloud providers
• You will develop and implement infrastructure as code (IaC) and configuration management
• You will introduce automation to improve performance, scalability, and security, reducing manual effort
• You will design, develop and enhance Continuous Integration and Continuous Delivery pipelines to accelerate development cycles and ensure reliable releases
• You will design cost-effective solutions and services ensuring that value is measured, tracked, and realized at key delivery points
• You will design and Implement logging, monitoring, tracing, and alerting solutions for better visibility and faster incident recovery
• You will provide guidance and recommendations to increase efficiency and reduce customer incidents
• You will develop tools and processes to improve teams and customer experience
• You will document products, processes, and tools with a high quality
• You will support software engineers in following the software delivery lifecycle
• You will communicate with cross-functional team and be an important partner for project decisions
• You will stay up-to-date with industry trends and latest technologies in cloud computing, providing strategic recommendations

Main skills needed: AWS, Linux or Windows Server, Python or Bash, Terraform, Docker, Kubernetes, Datadog or ELK, CI/CD (GitHub, GitLab, BitBucket)

• 5+ years of hands on experience designing, deploying, and managing solutions in Amazon Web Services (AWS) for medium to large-scale applications serving thousands or millions of users
• 5+ years hands on experience in administering Windows or Linux server environment.
• Advanced experience with at least two of the following languages: Bash, Python, JavaScript, Go, NodeJS, Java.
• Proficiency in automation with at least one configuration/deployment management tool such as Ansible, Terraform.
• Proficiency with container technologies such as Docker, Kubernetes.
• Proficiency with serverless computing and event-driven architectures.
• Demonstrated experience in integrating monitoring and alerting tools, including Grafana, Datadog, New Relic, CloudWatch, and ELK.
• Experience with building, optimizing, and scaling CI/CD frameworks and tools, seamlessly integrating them into day-to-day operations.
• In-depth understanding of security and networking principles within a cloud-native environment.
• Experience working in an Agile DevOps environment.
• Excellent problem-solving skills and adeptness at troubleshooting complex issues.
• A curious nature and an open-minded approach to exploring creative solutions.
• Keen to provide outstanding customer service, listen and collaborate with colleagues
• Strong communication skills to work efficiently within cross-functional teams and across departments, both written and verbal.
• Degree in computer science, information technology, or equivalent combination of relevant education and experience.
• Fluent in English.

We value diversity and are committed to creating an inclusive environment. We welcome all qualified candidates - regardless of your gender or background, please indicate your salary expectations and possible entry date.

And we offer:

🏥 Premium package private health insurance (for you, your spouse and children), insured sum of 100.000 EUR/year.

⏰ Flexible working hours and hybrid way of working (work from home and/or work from office)

👩 ⚕️100% paid sick leaves for a period not exceeding 30 calendar days

🎯 Fully covered certifications for technical roles in Salesforce, Adobe, Microsoft etc

🎓 Full access to Dentsu Academy, LinkedIn Learning, on-site learning sessions

🏝 25 days of vacation + 3 wellness days + 2 volunteer days

🎁 House of Benefit allowance

🍹 Team events: company parties, after hours gatherings, board games and team buildings

🥪 Snacks, fruits, and sweets in the office

🏀Fit Pass special offer for you and your partner/children

☀Rooftop lounge with an amazing view on Belgrade

🌇Office in the heart of Belgrade city centre

🏓Table tennis top, video games, karaoke set

💸 Referral bonus program

#LI-Hybrid