Senior Associate, Client Services
- Full-time
Company Description
Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress, and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data, and technology. dentsu international comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good.
Why Join Us? We have a start-up feel with the backing of a large agency network. We help brands achieve tremendous competitive advantage. We thrive because we employ the best in the business. Dentsu Media Growth’s energy and personality live in everything we say and do, and it shows in the way we deliver to our clients. Join the team that drives the success of our global agency network. Come be a part of our company’s success story.
Job Description
The Sr. Associate, Client Solutions and Planning is the day-to-day lead with both clients and internal teams, supporting the management of Paid Search, Shopping, Search Engine Optimizations (SEO), and teams. This person must be organized, well-spoken, and have leadership qualities which translate into the ability to manage projects to meet client needs. This person will oversee projects from beginning to end and must do so without losing sight of bigger picture goals.
The role requires a proactive person who can develop strong team and client relationships. Someone who thrives while juggling numerous projects, loves learning something new every day, and isn’t afraid to seek out new opportunities and pursue new ideas.
Responsibilities Include:
Lead client meetings and day-to-day client and internal communications, while coordinating cross department
Manages the development and delivery of a variety of client deliverables ranging from campaign reports to status documents
Act as a gatekeeper in identifying red flags and recommending proactive solutions to mitigate risk
Oversee cross-functional process and identify best utilization of team resources
Detail-oriented with strong follow-through
Mines data, provides insights and offers recommendations (to Supervisor/Director) on business-oriented challenges/opportunities
Owns and masters account finance tracking, including generating media authorizations & invoices
Demonstrates critical thinking in solving problems and is resourceful in gathering data and addressing issues to contribute to solutions
Supports the team by managing daily account needs from task/project management and meeting logistics, to distribution of account-related documentation
Qualifications
BA/BS in marketing or related field with 2-3 years of account management in a digital environment, or similar years in paid search and/or digital analytics with a client facing role
Preferred candidates will possess knowledge of Paid Media or SEO, along with a foundational understanding of the various digital media channels, encompassing paid, owned, and earned media.
Excellent communications (written/verbal), presentation and analytical skills with the ability to craft appropriate strategies, develop presentations, POVs and key strategic documents to provide thought leadership and drive innovation
Can effectively anticipate questions; Demonstrates understanding of clients’ business and competitive marketplace;
Communicates in a concise manner, with clarity, in both writing and speech.
Understanding of basic mathematical concepts and basic knowledge of Excel is preferred
Enthusiasm for digital media, the advertising eco-system, and up and coming developments
Follows the tenants of Trusted Advisor to the clients, including being a critical thinker to foster sound, business-focused decision making for the team
Additional Information
The anticipated salary range for this position is $51,000 - $83,375 per year
Salary is based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit www.dentsubenefitsplus.com
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About dentsu
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society.
https://www.dentsu.com/
https://www.group.dentsu.com/en/
We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.
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