We Dream. We Do. We Deliver.

We are a leading data-driven & technology-enabled full-service agency that specializes in the delivery of unique, personalized customer experiences across several platforms and devices. We partner with the Top 500 companies in the DACH region and in Eastern Europe and focus on customer experience transformation and CXM.

Our 1800 digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 147 countries.

Email Account Coordinators work closely with SMEs within the extended Merkle Digital Messaging team to execute end-to-end digital marketing campaigns and provide quality campaign execution service to clients.

• Drive development of email and production execution, producing timely and accurate campaigns.
• Coordinate internal and external meetings, track open jobs, and drive account management efforts including maintaining responsibility for updating daily campaigns, follow up, and organizing account documentation. 
• Prioritize and manage multiple digital campaigns simultaneously.
• Successfully support activities that drive execution of clients’ marketing strategy.
• Produce error-free work, following standard operating procedures.
• Upskilling in email platform, project management platforms, and other platforms relevant to execution.
• Responsible for campaign monitoring and pulling post-launch campaign metrics

• 2+ years of experience in client services / account management in an advertising agency, marketing company, or client-side marketing department with a working knowledge of:
• Online and offline creative development and production
• Digital/Multichannel/Integrated Marketing
• Email deployment platform experience
• Relationship/Client Management
• Ability to multi-task and work well in a fast-changing environment
• Intermediate proficiency of Excel
• Bachelor's degree required
• Salesforce Marketing Cloud experience preferred

If you feel inspired by us, we'll probably be inspired by you. Join us now and apply online to make sure we match each other's expectations. We value diversity and are committed to creating an inclusive environment. We welcome all qualified candidates - regardless of your gender or background, please indicate your salary expectations and possible entry date. We look forward to hearing from you!

Benefits:

• HMO and Life Insurance on your day 1
• Free snacks and unlimited coffee
• Paid leaves
• Mental wellness leaves
• Paid training and certifications

Merkle does not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. As part of our Diversity and Inclusion agenda, and as an Equal Opportunities employer, if you require reasonable adjustments during the selection process please engage directly with your Recruiter.

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