We are dentsu. We team together to help brands predict and plan for inspiring future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what's next. We operate in over 145 markets worldwide with more than 46,000 dedicated specialists, and partners with 95 of the top 100 global advertisers.Our global agencies and people are the elite in their field, part of a team designed to mobilize according to your needs, for integrated solutions: Carat, Dentsu Creative, dentsu X, iProspect and Merkle.

We Dream. We Do. We Deliver.

Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique, personalized customer experiences across platforms and devices. Our heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that create hyper-personalized marketing strategies.

And we are looking for a Scrum Master to strengthen our team!

You will partner with a client within their designated work-front to deliver the project.

Main Responsibilities:

• Guide and coach the Scrum Team on how to use Agile practices and principles to deliver high quality products and services to our customers;
• Get the team to recognize areas of strength and improvement and employing appropriate development techniques;
• Ensure Scrum is understood and the team follow Scrum theory, practice, and guidelines.
• Coach the Scrum team in the skills needed, domain knowledge and communicate, both internally and externally, working within the Scrum team;
• Work with Scrum Team, and internal and external stakeholders, to influence and guide decision-making and support organizational project or product teams;
• Coach and help team members to grow in their career, by regular 1 to 1 conversations and providing feedback and guidance focusing on areas of improvement;
• Responsible of team members performance Review;
• Resolve team impediments with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization;
• Work with Agile coaches and other Scrum Masters to grow within the role;
• Contribute to the advancement and improvement of Agile practices;
• Facilitate all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.

You will be reporting to the Client Service Manager.

Your profile:

• At least 3+ years of experience as a Scrum Master;
• Scrum Master certification (CSM®) is a plus;
• Experience with Scrum framework and Agile principles;
• Experience with the software development life cycle;
• Experience in Agile Software Delivery methodologies;
• Define and refine Agile metrics to understand team performance;
• English — at least Upper-Intermediate.

We do not sponsor work visa.

For those who don't have Portuguese documents (NIF and NISS), we suggest you to search for more information at local country Social Security entities, and on SEF (Serviços Estrangeiros e Fronteiras), for possible roles in Merkle Portugal.

Benefits and perks:

• Modern Technology & Latest IT tools
• Software-house environment
• Agile and Flexible working hours
• Digital nomad policy
• Focus on career development
• Health insurance (also included for the household)
• Mental health support
• Volunteer experiences and sustainable mindset
• 25 vacation days + 3 wellness days per year
• Beers (after 6pm), foosball, and ping-pong! #workhardplayhard
• Free breakfast every second Monday of the month
• Employee discounts
• Team & Company events 🎉

Inclusion & Diversity

We value the strength diversity brings to our business and are working to build a more inclusive workplace through partnerships with Stonewall, Business Disability Forum and Business in the Community's race and gender equality campaigns. We are happy to discuss all approaches to working for all our roles – we can't promise we will offer you everything you want or need but we do promise to discuss it with you openly and honestly.

If you have any reasonable adjustment needs arising from a disability or medical condition to participate in the recruitment process, please discuss this with the recruiter who contacts you.

#LI-Hybrid