Account Supervisor, Client Leadership

  • Full-time

Company Description

Dentsu Creative US is comprised of audacious thinkers and award-winning collaborators across the United States who blend local knowledge with global expertise. Choosing substance over stunts, our Modern Creative mandate is about unlocking sustained growth and holistic impact for brands in ways that Create Culture, Change Society and Invent the Future. Our borderless approach allows us to assemble passionate team members around each brief, tapping into the expertise of the 9,000+ people across dentsu's global creative network. This integrated model also allows our talent to learn about and explore the breadth of career possibilities within Dentsu Creative.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding, and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all. Dentsu Creative is an agency of dentsu.

Job Description

We are looking for a dynamic, enthusiastic Account Supervisor to lead our internal client teams and create client relationships across all lines of business. You will report to the Account Director and support a large retail client, with a focus on social media and influencer marketing campaigns. You will play an important role in client relationships, creative and influencer campaign development, and overall daily management while motivating a cross-functional team. We are looking for a proactive person who develops healthy team and client bonds. Someone who excels in a lively environment, loves learning, and prioritizes clear communication.

  • Assume responsibility for most daily client contact and cross-functional team operations.
  • Find appropriate merchandising moments and identify areas of opportunity to grow the account and increase revenue.
  • Be a gatekeeper in identifying red flags and recommending proactive solutions to mitigate risk.
  • Contribute to and/or may develop scopes of work, quarterly business reviews or Account Reviews.
  • Oversee cross-department involvement and know when to use necessary resources.
  • Lead majority of client communications, set expectations, and manage quality of deliverables to deadline.
  • Present recommendations & POVs that inspire creativity for the business.
  • Oversee client budget management, the billing process and contributes to forecasting.
  • Assist team leads in all facets necessary.

Qualifications

  • Motivate cross-functional teamwork towards elevating the bar and delivering business-based marketing with client satisfaction
  • Get the best work/creative out of the team and sell it to the client
  • A storyteller who can work with/present to any client
  • Follow the tenets of Trusted Advisor to the clients
  • Exhibits in-depth knowledge of the client's business
  • Act judiciously when making decisions for the client, the team, and direct reports
  • Lead by example
  • Establish the tone and culture of the team
  • Anticipate & address challenges
  • Conduct themselves with character and integrity
  • Bachelor's degree or equivalent experience
  • 5+ years of experience
  • Digital experience preferred

Additional Information

The anticipated salary range for this position is $68,000 - $120,000. Salary is based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and other benefits also are available. For more information about dentsu benefits, please visitwww.dentsubenefitsplus.com.

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About dentsu
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society.
https://www.dentsu.com/
https://www.group.dentsu.com/en/

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying. 

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