Do you have experience with project management and delivering complex digital projects - keep reading!

As a Program Manager at Merkle, you will drive the success of complex digital programs within our organisation. Hence, you are responsible for the program, you will also guide and collaborate with experienced project managers, who drive the projects related to the program – sometimes you will even drive projects within the program, depending on the need and nature of the customer engagement.

You will have agency-wide responsibilities, serving as an ambassador for all delivery processes. Your main responsibility is to enforce delivery methodologies, reporting, and knowledge sharing to provide guidance to the account and project teams, and ultimately empowering them to deliver the best possible solutions to our clients.

Tasks include:

• Foster client relationships by being a trusted advisor who delivers high-quality solutions.
• Build and maintain day-to-day relationships with key clients' senior stakeholders.
• Oversee a portfolio of programs and projects to maintain a clear and efficient pipeline of work.
• Skilfully negotiate timelines, scope, and budget with clients across the account portfolio, including handling changes throughout projects.
• Track projects and identify risks to ensure they meet the expected budget, time and scope.
• Assist project managers in overcoming challenges and support them in driving the projects to completion
• Optimise delivery processes throughout the agency, driving continuous improvement in methodologies and practices.
• Enhance reporting and knowledge-sharing mechanisms to ensure valuable insights are leveraged across programs, fostering growth and efficiency.

Working at Merkle

Merkle is a leader in data-driven customer experience management (CXM). We provide expertise in customer experience strategy and consulting, user experience design, CRM, data management, commerce, mobile, content management systems (CMS), adtech and martech platforms.

We embody the combination of local and global: Here in Denmark we are more than 300 colleagues working in the offices in Copenhagen and Aarhus, and we are part of the Northern Europe cluster. We are also a part of Merkle worldwide and dentsu – a global agency network covering 145 markets.

Benefits:

• A nice pension scheme + health insurance
• Daily-cious breakfast and lunch from our in-house chefs
• An unlimited amount of coffee, tea and supportive colleagues
• Wine tasting club, running club, game nights, grand parties and fun events

We have employees who've stayed with us for 5, 10, 15, and even 20 years! This is surely due – in part – to our culture; we try our best to take good care of each other, our clients, and the world around us.

• You have 6+ years of experience in a Project Management role in a digital environment
• You are certified in agile, embodying agile principles in project execution.
• You are proficient in multiple project management methodologies.
• You have a track record of delivering complex digital projects including development, data and creatives.
• You are experienced in facilitating collaboration and stakeholder engagement.
• You have excellent documentation skills, ensuring clear and organised project records.
• You are experienced in optimising project schedules and deadlines.
• You take ownership and responsibility, and you are seeking solutions.

Please send us your CV or an updated LinkedIn profile.

There is no application deadline, finding the right candidate is more important to us than a speedy process. We remove the job ad when filling the position.

For any questions, contact Tine Moe, Senior Talent Acquisition Partner, by mail: [email protected].

Merkle does not discriminate against job applicants based on age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

#LI-TM1 #LI-ONSITE