Solution Architect

  • Full-time

Company Description

Merkle is a leading technology-enabled, data-driven customer experience management company. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. With more than 9,600 dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market, with 2019 net revenue of $1.1 billion.

Job Description

You will articulate and lead design and implementation for Merkle Promotions and Loyalty Marketing Technology integration architectures within client ecosystems. You will work with teams to develop an understanding of the functional/non-functional requirements of technical implementations to meet client objectives, the platform deliverables necessary to achieve those objectives, and capabilities to deliver. You will follow the evolution of marketing technology ecosystems and drive implementations into the platform.

The architectures they develop are based on the tactical needs of our Delivery teams and strategic needs aligned with client vision, metrics, and sustainability. You will create the foundation for success on top of Merkle native technology and Loyalty experience. Reporting to the Solutions Architect Lead. Remote (EST/CST).

Responsibilities:

  • Design/lead client implementation of application architecture and technical delivery for experience-driven, multi-channel, deployed on our cloud-based SAAS platform
  • Translate business requirements into technical implementation and documentation
  • Develop Loyalty solutions, identify opportunities to modify/mature solution architecture to accommodate changes and implementations
  • Participate in training on Merkle alliance/partner platforms and develop POC reference implementations for integration into partner platforms
  • Establish/document the technical strategy, goals, and capabilities appropriate to mitigate unknowns in complex solution ecosystems
  • Maintain an advanced level of platform and product knowledge
  • Perform technical architecture, system analysis, and requirements analysis to determine

Qualifications

Required Qualifications:

  • BA/BS degree in Computer Science, Information Technology, Engineering or related tech field
  • 5+ years' experience delivering software development projects
  • Experience integrating synchronous and asynchronous APIs, data feeds, and flat files
  • Knowledgeable in usage and development of UML based designs, experience modeling dynamic software behavior
  • Experience developing in JavaScript, Java, Ruby, or Perl
  • Experience in SQL data modeling, data loading, and data analysis; cloud based Big Data Solution
  • 3+ years of experience of hands-on delivery and implementation on high transaction SaaS Loyalty platforms
  • Experience with cloud platforms (AWS, Azure, GCP)
  • Experience sizing and architecting Amazon Web Services, SaaS delivered Solutions

#LI-Remote #LI-JH2

Employees from diverse or underrepresented backgrounds encouraged to apply.

Additional Information

The anticipated salary range for this position is $113,000 - $192,850. Actual salary will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and other benefits also are available. For more information regarding dentsu benefits, please visit dentsubenefitsplus.com

About dentsu

Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society www.dentsu.com.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

About dentsu
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society.
https://www.dentsu.com/
https://www.group.dentsu.com/en/

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying. 

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