We Dream. We Do. We Deliver.

As a full-service, data-driven customer experience transformation, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger Namics and Isobar - two leading full-service digital agencies.

Our 1200+ digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.

The purpose of this role is to provide support to service delivery, value for money and best practice through Professional Procurement activities, such as: 

• Provides analytical support to more senior members of procurement on major procurement projects;
• Stakeholder engagement and management;
• Proficiently runs strategic sourcing exercises enabled by our electronic sourcing tool, category management and supplier relationship management techniques to deliver operational and cost improvements;
• Supporting cross-functional project teams to deliver sourcing projects effectively;
• Contributes to developing process improvements, as applicable;
• Data retrieval and analysis and, where appropriate, seeks automations and improvements for repetitive analysis;
• Supports work on sustainable procurement projects.

The Procurement Specialist will support the Head of Procurement as well as Procurement Operations Lead in execution of administrative tasks according to defined procure-to-pay processes.

This role is aimed to take ownership of the process and work with Services lines & Practices to provide valuable “customer” service to the business, as well as drive consistency and repeatability in our data and governance around the use of procure-to-pay processes. This role will be involved in activities including contracting, purchase request, goods receipting, and vendor invoice management.

What will be your responsibilities? 

• Oversee all aspects of the contracting process related to procure-to-pay processes (agency hires, independent contractors, Inter-company Vendors and other outsourced services.).  This will include performing vendor due diligence, initiation of contract drafts, tracking of contracts, and obtaining necessary approvals needed through the contract approval process, which includes working with multiple teams across dentsu;
• Ensure the processes are adhered to and provides status updates as needed back to business teams.  The process will include working on and maintaining all legal artifacts related to ‘contracting’ with agencies, such as Master Services Agreements (MSA), Intercompany Agreements (ICA), Statement of Works (SOW), and Work Orders;
• Creation of vendor Purchase Orders including necessary alignments with requestors from business, finance, legal, HR, office management, IT etc;
• Supporting the business in performing appropriate goods receipting against purchase orders, including archiving evidence of services provided for audit and compliance purposes;
• Management of the Merkle DACH Procurement Shared Inbox;
• Support the finance team in vendor invoice matching by coordinating between vendors or internal stakeholders to speed up the invoice payment

• Minimum 2 years experience in IT Operations or Service Management;
• Excellent sense of customer service, Result-oriented mindset, with strong focus on pushing tasks to completion daily;
• Flexibility in adapting to and responding quickly to changing priorities and deadlines with a high sense of urgency;
• Ability to build and maintain strong working relationships across functional and reporting levels;
• Proficient English language skills mandatory;
• Effective communication skills (verbal and written);
• Ability to communicate in person, IMs, emails, video conference, and phone calls with external customers, vendors and clients at all levels;
• Proficiency with data capture and maintenance of master data records according to approval workflows;
• Proficiency in MS Office, specially in Excel data maintenance and manipulation tasks.

Benefits and perks:

• Cutting Edge Technology & Latest IT tools;
• Software-house environment;
• Agile and Flexible working hours;
• Hybrid work system (remote friendly);
• Digital nomad policy;
• Focus on career development;
• Health insurance (also included for the household);
• Mental health support;
• Volunteering experiences and sustainable mindset;
• 25 vacation days + 3 wellness days per year;
• Beers (after 6pm), foosball, and ping-pong! #workhardplayhard 
• Free breakfast every second Monday of the month;
• Employee discounts;
• Team & Company events 🎉

Inclusion & Diversity 

We value the strength diversity brings to our business and are working hard to build a more inclusive workplace through partnerships with Stonewall, Business Disability Forum and Business in the Community’s race and gender equality campaigns. We are happy to discuss all flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. 

If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you. 

#LI-Hybrid