We Dream. We Do. We Deliver.

As a full-service, data-driven customer experience transformation, we partner with Top 500 companies in the DACH region and in Eastern Europe.

Our 1200+ digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.

What will you be doing?

The purpose of this role is to support the HR effectiveness strategy by leading key tasks that enable the successful implementation and embedding of HR transformation. This will involve stakeholder management and using specialist skills, including Project Management, Process Design, Operating Model Design, Technology Solutions, Data & People Analytics.

• Define, document, assess, and scrutinize the business processes within HR and then identify areas for potential improvement;
• Focus on streamlining operations or developing solutions that allow for improved efficiency or increased productivity, whilst ensuring processes are aligned with organisation objectives and guidelines;
• Review information and trends to ensure that the output of processes are achieving the desired results and that services are meeting agreed-upon service levels;
• Create process documentation/workflows, knowledge articles and self-service guidance for HR;
• Manages, prioritises and delivers key projects or tasks in your area of subject matter expertise both globally and within markets that help drive successful HR transformation and the HR Effectiveness priorities;
• Facilitates working sessions to co-design successful change and improvement solutions, bringing together key stakeholders from across HR and the business;
• Assists in embedding changes to business-as-usual processes and systems, maintaining documentation and key performance indicators to drive effectiveness and efficiency;
• Advises stakeholders on key solutions and best practice in your area of subject matter expertise (including operating model, organisation design, technology, change management, project management) to ensure successful delivery of HR improvements;
• Builds collaborative working relationships with team members and other stakeholders in HR and the business to support HR transformation and continuous improvement.

What you bring to us:

• Experience of working with leading HR technologies (preferably Workday) and knowledge of various HR Processes is desired. 
• Excellent communication skills (verbal and non-verbal) and active listening skills.
• Exceptional written skills, including written communications, documentation, and engaging presentation material.
• Flexible and adaptable, able to work in ambiguous situations and with changing demands on your time and focus.
• Excellent team player, with a positive outlook and attitude.
• Highly professional, flexible, energetic, and collaborative approach.
• Proficiency in English.

In Merkle, you will:

• 💁💁‍♂️ Be part of a diverse and inclusive team where we support each other and have fun.
• 🚀 Have an opportunity to develop your skills and grow within the company, taking part in a wide variety of internal trainings and language courses.
• 💯 Find work with purpose, where you can have an impact and make a change.

And we offer even more:

• 🏜 5 weeks of vacation + 3 wellness days
• ❤️ 2 Volunteering days to share the kindness of your heart with others
• ⏰ Flexible working hours and home office after agreement with manager
• 🎓 Full access to Dentsu Academy, GoFluent Learning, on-site learning sessions
• 🐶 Dog-friendly offices
• 💌 Edenred meal vouchers and cafeteria points (life/pension insurance)
• 🍹 Team events: company parties, breakfasts, etc.
• 🥪 Snacks and drinks at the office
• 💸 Referral bonus programme
• 💻 Laptop + equipment
• 📞 Corporate mobile phone subscription