Dentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle Sokrati, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, dentsu international operates in over 145 markets worldwide with more than 66,000 dedicated specialists.

Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while the dentsu international is the 5th largest in the world.

In good times and bad, we partner with brands to achieve meaningful progress as we are a force for good & for meaningful growth. Our teams of optimists, entrepreneurs and first-movers coalesce around the needs of our clients, unlocking unique possibilities for sustainable value and lasting change.

Merkle is a global data-driven, technology-enabled performance marketing agency. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. We work with world-class brands like Dell, T-Mobile, Samsung, GEICO, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Habitat for Humanity, and many others to build and execute customer- centric business strategies. With more than 9,000 smart, dedicated people in more than 50 offices around the world.

As an Associate Operational Excellence (Intern) at Sokrati (dentsu), you will have the opportunity to gain valuable experience in digital marketing operations and process improvement. You will work closely with the Operational Excellence team and various stakeholders to optimize workflows and ensure operational efficiency. This role requires proficiency in MS Excel and strong collaboration skills to drive positive change within the organization.

Key Responsibilities:

Data Analysis: Utilize MS Excel to collect, analyze, and interpret data related to operational processes, performance, and key metrics.

Process Improvement: Collaborate with team members to identify areas for process optimization and efficiency enhancement.

Documentation: Create and maintain process documentation, flowcharts, and standard operating procedures (SOPs).

Stakeholder Collaboration: Engage with various departments and teams to gather feedback, understand pain points, and implement solutions to improve operational processes.

Reporting: Generate regular reports to track progress and the impact of process improvements.

Quality Assurance: Assist in monitoring and ensuring the quality of operations by implementing quality control measures.

Ad Hoc Tasks: Support the Operational Excellence team with ad hoc tasks and projects as needed.

• Currently pursuing or completed a Bachelor's or Master's degree in Business, Marketing, Operations Management, or a related field.
• Strong proficiency in MS Excel with the ability to create and manipulate spreadsheets.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Analytical mindset with a keen eye for detail.
• Self-motivated and willing to learn and adapt to new challenges.
• A passion for digital marketing and process improvement is a plus.

Benefits: 

• Hands-on experience in a dynamic and fast-paced digital marketing environment.
• Opportunity to work with experienced professionals in the field.
• Learning and development opportunities to enhance your skills and knowledge.
• Exposure to real-world operational excellence projects.
• Paid Internship