Dentsu Creative US is comprised of audacious thinkers and award-winning collaborators across the United States who blend local knowledge with global expertise. Choosing substance over stunts, our Modern Creative mandate is about unlocking sustained growth and holistic impact for brands in ways that Create Culture, Change Society and Invent the Future. Our borderless approach allows us to assemble the best talent around each brief, tapping into the expertise of the 9,000+ people in dentsu international’s global creative network. This integrated model also allows our talent to learn about and explore the breadth of career possibilities within Dentsu Creative.

Dentsu Creative is a collective of agencies at the forefront of culture and innovation. Formed in January of 2021, we are one of the most globally awarded teams across the Dentsu network. Composed of dentsuMB, 360i, and Isobar, amongst other notable agencies, we work with clients to provide solutions that meet people at every single point of their brand journey and are committed to upholding a culture of diversity, equity, and inclusivity.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding, and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

The Operations Account Executive is responsible for developing, implementing, and managing multiple technology platforms, to increase the simplicity and seamlessness of processes, workflows, communication, and team collaboration. The Operations AE enables teams, departments and clients with the right information and digital tools to operate effectively and with agility.

This role constantly evaluates the centralized field sampling model and is responsible for its ongoing optimization and brilliant execution. The Operations AE is dedicated to the digitalization of field workflows and works as a key contributor within a cross functional team of subject matter experts.  

Responsibilities

• Help build annual, quarterly, and incremental event plans including the planning process, timelines, and communication to internal and external stakeholders 
• Help develop & deploy central activation plans and budgets across all brands / programs, channels, and departments 
• Manage and maintain program lists, program standards, and core data sets within operating platforms for execution controls, tracking and forecasting
• Manage and maintain approved point-of-sale item lists and catalogs, communication with vendors and aspects of quarterly ordering process
• Provide up-to-date process, training, communication, and user support for internal and external employees in regard to planning, program standards, budgets, point of sale and additional items related to execution

• Provide internal and external user support for field operating systems and technology platforms (ie. event booking, staffing, data capture, training)
• Work closely with internal tech teams to ensure tools are functional, effective, designed for user experience
• Work closely with Planning & Regional teams to ensure ways-of-working are aligned with client’s business objectives and consider market nuances
• Provide assistance to the Operations Director and Senior Account Executive on other tasks/requests or new initiatives that may arise related to field execution

• Excellent attention to detail, communication, decision making and problem-solving skills
• Project and time management skills.  Ability to multi-task and manage multiple workstreams at once
• Budget management skills and experience
• Data driven and analytical mindset
• Ability to work within a cross functional team
• Client relationship building / service skills
• Experience working with technology platforms and applications is preferred (i.e. CRM such as Salesforce)
• Knowledge and experience in spirits / beer industry is preferred
• Proficient in Microsoft Excel, Keynote and Outlook

The anticipated salary range for this position is $51,000 - $83,375. Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit dentsubenefitsplus.com          

Joining Dentsu Creative, you will be part of a creative network, delivering ideas that are brought alive in new ways. Along the way, you will team up with inspiring people across the world and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers; always learning and always listening to shape ideas, create culture and change behavior. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless. 

We are united by four signature strengths: 

Boundless Creativity – Kitsune Fox: In Japanese culture – the Kitsune Fox sees the future. We run towards the future, forever asking: what’s next? Our imagination has no limit. Our clients seek us out because we believe there is no problem we cannot solve with the power of modern creativity.  

Intelligent Scale - Ryujin Dragon: The Ryujin Dragon controls the ocean and the tides.  We flow the right talent around the right brief in the right moment, wherever it sits in the world. We scale our unique ideas with precision, using intelligent technology to make personal connections with millions around the world.  

Obsessive Craft - Orizuru Crane: The Orizuru Crane carries the soul up to paradise. It inspires the most classic and iconic Japanese origami. We elevate the soul of our work with an obsessive focus on craft, nurturing the next-gen craft skills needed to soar in a modern world.  

Radical Collaboration - Kohaku Koi: The Koi swim upstream against the tide, united as one. We chart new territory through the power of radical collaboration. We seamlessly connect Creativity, Media and CXM to imagine new solutions at the intersection of craft, data, culture, and innovation.  

Our Values 

We believe our work can only resonate in the modern world if the people behind it reflect the modern work. We can only be truly relevant when we create a truly inclusive culture where everyone can thrive. That means – we are tough on the work but gentle with each other. We lead with empathy and are always listening and always learning. We support each other, we cheer for each other, we win together. We celebrate difference as the only way to make the work that makes a difference.  

About dentsu 
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society www.dentsu.com. 

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.