Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. We work with world-class brands to build and execute customer-centric business strategies. With more than 12,000 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market, with 2019 net revenue of $1.1 billion.

The Alliance Operations Manager is responsible in supporting operational needs for our Strategic and Foundational Alliance partners.   You will support the productivity and effectiveness of our Alliance teams and programs to increase the growth of our Alliance business in the Americas region.   This manager also works with partners to ensure the appropriate objectives and priorities enabled within the sales organization are supported.

Responsibilities

• Support deal registration / MDF / Co-Op funding process for Strategic and Foundational Partners. 
• Support managing and maintaining our partner certification counts working with the corporate operations team and our alliance teams
•  Participate in a community of Alliance operations, specifically with our four strategic alliances (Salesforce, Adobe, Google and Amazon) by aligning with the alliance enablement leads for each of those alliance teams
• Implement standards and processes to support the following reports:                             o   Monthly / Quarterly / Annual alliance scorecard and executive business                reviews                                                                                                               o   Annual Alliance revenue target setting                                                               o   Alliance performance reporting including revenue, certifications and co-                op funding
• Coordinate with our Growth Orchestration team to represent partner account lists and partner technology opportunities
• Be an advocate to the company in representing our Alliance teams

• Bachelor's degree in business, sales/marketing, or related discipline
• 3-5 years of experience working in sales, business or marketing operations, or business management and leading a team
• Expertise in working in a partner ecosystem, specifically related to technology services of partner software / platforms.
• Knowledge of partner technologies
• Experience with progressive sales automation systems and demonstrated ability to improve sales productive
• Define, refine and implement sales procedures
• Proficiency in identifying, diagnosing, and resolving problems of all levels of complexity, prioritizing important client issues and identifying department needs
• Work with a diverse team and influence across business boundaries
• Technical, research, problem-solving and collaboration skills
• Ability to develop and present to executive management and board
• Expert in BI tools and CRM systems and Microsoft Office Suite

The anticipated salary range for this position is: $113,000 - $174,500

Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit dentsubenefitsplus.com.

About dentsu

Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society www.dentsu.com.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

About dentsu 
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society www.dentsu.com. 

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.