We Dream. We Do. We Deliver.

We are a leading data-driven & technology-enabled full-service agency that specializes in the delivery of unique, personalized customer experiences across various platforms and devices. We partner with the Top 500 companies in the DACH region as well as in Eastern Europe and focus on customer experience transformation & CXM.

Our 1800 digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 147 countries.

The purpose of this role is to provide expert HR and commercial knowledge to partner strategically with the business. The role is aligned to the business’ values and business strategy and achieves commercial goals through the delivery and implementation of people strategies. The role could be generalist in nature or focused on a particular specialism within HR, for example, Employee Relations. The role will partner closely with the expert network and depending on the resourcing could be performing expert responsibilities more hands on.

• HR Strategy. Supports development and delivery of market/client group HR strategy and leads the communication, implementation and measurement of key people initiatives and programmes within own business area in order to support a vibrant, fast-paced and high-performance culture
• Senior Business Relationships. Builds strong partnerships and acts as a confidante, coach and constructive challenger to stakeholders
• Talent Strategy & Management. Uses career and talent framework to develop the careers of our employees through roles and assignments that will provide unique opportunities to build experience and skills
• Business Management. Has a clear understanding of the organizational capabilities and how best to develop those capabilities through the HR strategy. Develops a robust understanding of business financial performance and commercials. Provides inputs to the budget and planning process as needed
• Change Management. Leads and/or supports business leaders in key organizational change management initiatives (M&A’s, organizational culture change, business process re-engineering, reorganizations). Supports the senior managers and HR Director in change of organisation design and resource management as needed
• Career Development. Works with our line leaders, leveraging the framework provided by the talent team to ensure that engaging career development plans are developed and implemented for our employees
• Performance Development. Drives an effective approach to performance development with line leaders. Supports business leaders in providing effective feedback to motivate high performers and improve poor performers or deal with the lack of performance as needed
• Employee Relations. Solves key employee issues which might pose a significant risk to the business and organisation in own business area
• Vision and Values. Ensures that our people practices are effective in embedding and reinforcing our values and that we develop our leaders to be strong ambassadors of the vision and values
• Employee Engagement. Mobilizes commitment and accountability for employee engagement through senior managers and acts as a support and advisor for line leaders in the area of Employee engagement. Leverages insights from Check In Survey
• Diversity. Champions a more diverse workplace by acting on HR initiatives that will drive change

• Bachelor's degree in Psychology, Human Resources, Business Administration or equivalent
• Has at least 8 years of Human Resources management experience in a generalist capacity, preferably with strong experience in employee & labor relations, HR projects, and talent development
• Has strong knowledge of the Labor Code of the Philippines
• Strong stakeholder management and business partnering skills in a local, regional or global setting; possesses honest and open interpersonal and communication skills who is able to develop and manage relationships across the company and with a variety of partners based on trust, teamwork, and knowledge
• Has high level of confidentiality, accuracy, and attention to detail
• Strong time management skills, ability to multitask
• Has a client centric and people centric mindset; a natural people person who wants to give great employee service
• Has working knowledge in Workday or other HRIS preferred
• Proficient in Microsoft Office programs (particularly MS Excel & PowerPoint), including Microsoft 365
• Fluent in English and Filipino, both oral and written
• People management/leadership experience is not required, but seniority/expertise in HR is expected. This is a senior individual contributor role at an HR Manager level.
• Amenable to report to the office at least 60% (3 days per week); hybrid work set-up

All your information will be kept confidential according to EEO guidelines.