Joining Dentsu Creative, you will be part of a creative network, delivering ideas that are brought alive in new ways. Along the way, you will team up with inspiring people across the world and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers; always learning and always listening to shape ideas, create culture and change behavior. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless.

Diversity is embedded in who we are and all that we do: our mindset, our solutions, and in our teams to empower an inclusive, equitable environment. We put our people at the center, creating space for growth, understanding, and learning so they can thrive. Our differences make us richer and enable stronger relationships with each other and foster greater impact for our clients. We engage with our communities to drive positive social impact by fostering equity and working to create a digital society that works for all. Dentsu Creative is an agency of dentsu.

As an Account Director at dentsu Creative, you will provide strategic oversight and direction on all client marketing activities (Brand, Product, Acquisition) related to a specific account and will be accountable for the realization of above the line and below the line advertising and promotional campaigns. The entire agency team, including the client services, creative, strategy and production departments, will rely on your expertise and leadership throughout projects to assure appropriate distribution of resources, fluid communication and meeting deadlines.

You are the day-to-day lead person on an integrated account and a key point of contact for the client. Your job carries significant financial responsibilities. You actively maintain and grow strong mid and senior-level client relationships.

You excel at mentoring and developing others and take on mentorship opportunities with ease and proactivity. You recognize how important it is to coach and support your team, providing opportunities and guidance that will drive both individual and overall agency success.

Overall, you hold yourself accountable for ensuring smooth, accurate, and efficient program launches. You know how to manage assignments creatively and effectively, making the best use of resources within and outside the agency.

RESPONSIBILITIES

• Managing the business
  • Manage multiple clients with excellence and deliver full end to end management of the business from planning straight to production execution to ensure all deadlines and deliverables are met on time.
  • Tap into the wider resources and skills within the agency to develop compelling solutions to client issues.
  • Listen to client needs and provide solid, on-the-spot, thought leadership and counsel.
  • Articulate/present concepts, strategies, and/or plans with confidence, impact, and persuasiveness.
  • Ensure written documents and client presentations clearly articulate strategic vision.
  • Communicate strategy and direction effectively across the team.
  • Utilize industry knowledge to lend a new perspective to clients and the agency’s business.
  • Conduct briefings for internal teams outlining specifics of the project, business objectives, client strategy, requirements, budget, and schedules.
  • Evaluate and provide input to media and strategic reports.
  • Work with the analytics team to identify opportunities to test and measure programs.
  • Develop expertise in understanding when and how to best gain client acceptance of ideas.
• Relationship Management
  • Build and maintain senior relationships with agency teams and clients.
• Team Leadership
  • Lead an integrated and motivated team around client objectives ensuring that teams are skilled up and resourced appropriately.
  • Delivery of Performance Development reviews including development plans for direct reports; provide coaching to direct reports on a variety of topics on an ongoing basis.
  • Build and lead cross-functional teams that can anticipate and deliver solutions to meet the client’s requirements.
• Financials
  • Ensuring the team and processes are in place to deliver streamlined reporting of financials.

• Post-secondary education in administration/communications/marketing
• 7+ years of experience in similar function (Prior people management and Advertising Agency experience would be an asset).
• Strong preference for Experience in Financial Services experience.
• Experience working with large, complex client organizations.         
• Previous production related experience with broadcast, print and digital production, including emails development.
• Strong project management experience; proven experience running a range of clients and internal projects and managing budgets.
• Process oriented.
• Excellent verbal and written communication skills
• Proven experience in developing sustainable relationships with clients and partners.
• Proficient using Office suite (Word, Excel, PowerPoint, Outlook
• Able to lead projects independently and interface with senior level clients.
• Comfortable with ambiguity and adept at carving out a path forward to lead a team toward a shared goal; able to take a complex situation and make it simpler, navigable.
• Resourceful problem-solver who is focused on bringing forward solutions.
• Good at making connections, fostering collaboration and team spirit.
• Interested and invested in training and mentoring junior team members.

We know through experience that different ideas, perspectives and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best. If you need accommodation during the application or interview process, please contact [email protected] or to begin a conversation about your individual accessibility needs throughout the hiring process.

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