Carat is consistently ranked the #1 media agency in the world with over 12,000 experts in over 100 countries. We deliver an unparalleled capability to unlock real human understanding to connect people and brands by designing powerful and engaging media experiences.

Our Carat team based in Southfield, MI is looking to add a Sr Manager, Media Planning Operations (known internally as Sr Manager, Operations) person to their team. This person will support the planning team from initial planning phase all the way through reconciliation. This role is 100% remote; must be willing to work Eastern Time Zone Business Hours. 

The Senior Manager, Business Operations will focus on report generation, media planning and media buying system support tasks (i.e. buy code management, user security, data table management, etc.)

They are expected to have a functional working knowledge of the media space (all channels including digital media) including standard planning and billing tools like Lumina, Prisma and DDS/MediaOcean.

The Senior Manager, Operations will ensure all deliverables are completed according to plan and agreed timelines. They will support and implement the visions of account leadership to ensure the account is operating in the most efficient and profitable manner.

• Support Associate Director, Operations in implementation of best practices for the account
• Manage administration, training, and guidance for multiple operating tools (Lumina, DDS, automation tools, etc.)
• Ensure team adherence to the account operating manual regarding client deliverables and requirements
• Support defined strategies for sustained operational excellence across the account by providing leadership and expertise
• Participate in cross discipline status meetings
• Manage multiple deliverables and evaluate new/alternative solutions
• Ensure key data sets are kept accurate and up to date
• Provide guidance to and build lasting relationships with teams, both internal and external
• Help develop media presentations and tactical POVs
• Effectively communicate key information to team regarding client issues, internal agency issues, etc.
• Manage changes in client objectives, priorities or budgets while minimizing impact on project momentum

• Bachelor’s Degree
• 3+ years media planning/buying experience with an understanding of media process from start to end (plan, buying, billing and reconciliation)
• Advanced Excel and PowerPoint skills
• Experience driving process improvement and increasing efficiencies.
• Understanding and excellent usage of differing communication styles

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The anticipated salary range for this position is $59,000 - $92,000. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography.  A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit dentsubenefitsplus.com

About dentsu 
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society www.dentsu.com. 

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.