Part of Dentsu International, Dentsu Creative is a Global Creative Network that transforms brands and businesses through the power of Modern Creativity. Led by Global Chief Creative Officer Fred Levron, 9,000 experts across the globe work seamlessly together to deliver ideas that Create Culture, Shape Society and Invent the Future. Dentsu Creative was launched in June 2022 to address a client need for simplicity and will be Dentsu International’s sole creative network by the end of 2022. 

Role Purpose
The Director, Event Management is essential for ensuring program success through execution excellence, performance management, and balancing the needs of both client and internal stakeholders. This role requires close collaboration with cross business counterpoints and serves as client contact. The purpose of this role is to provide strategic recommendations and manage all resources to ensure the Client’s marketing needs are met. They are viewed as a trusted advisor to client, understands and articulates client business insights and leverages to contribute ways to move business forward, lead and monitor the day-to-day activities; proactively identify new business building insights and opportunities, manage, motivate and develop their team; work with other departments to develop and execute strategies that will build the Client’s business.

This role reports into the Group Account Director, Event Management. 

DAY TO DAY RESPONSIBILITIES

• Dedicated Staffing resource - oversees management processes with key partners
• Create and Manage all Staffing/Recruitment Timelines, Deadlines & Schedules
• Manage and work closely with Operations Manager, Payroll Coordinator & Regional Lead
• Work directly with Operations Manager to hire Regional Managers
• Work with Operations Manager to ensure training details (via Training Lead) and necessary travel details (via Production) is communicated to Regional Managers and from Regional Managers to Field Managers
• Work with Internal Team to ensure Program budget is aligned, make recommendations on extensions, additional markets, etc
• Strategize with Internal Team to successfully fulfill any Staffing requests and objectives from the Client
• Involved with planning and refining all Staffing/Recruitment processes
• Weekly calls set up with Internal + Production
• Weekly calls set up with Operations Manager & Regional Lead
• Ensure Program is in compliance with MKTG/dentsu guidelines
• Attend FM Training to answer MKTG/dentsu related questions
• Team Culture – Manage and motivate team culture with Training
• Work with Operations Manager to deliver Program key messaging, changes, Production elements, compliance checks

OTHER KEY ACCOUNTABILITIES

• Build strong client relationships and maintain appropriate levels of communication with stakeholders at regional, and local levels
• Ensure Event teams are executing events to agency x client quality standards and delivering measurable performance results against measurable goals and objectives 
• Manage communications, calls, and meetings (national calls, regional meetings, announcements, notifications, etc.)
• Work with clients and internal teams to escalate and resolve issues and incidents (internal teams may include Leadership, HR, ER, Legal, Finance)     
• Adhere to standard operating & compliance procedures, internal and client policies, codes of conduct, and all relevant legal regulations (alcohol beverage)
• Monitor regional event volume and market capacities to ensure markets are appropriately staffed 
• Ensure Event Managers are adequately staffed with part-time employees to execute planned event volume
• Ensure Event Managers are efficiently managing local warehouses and logistics with proper POS and event assets, and ensuring assets are available / operable for activations
• Write program recaps for clients and client leadership (when appropriate), including performance results, feedback, actionable insights, and opportunities
• Socialize success through recaps, email comms, calls, and photos
• Ensure Event Managers & Associates are processing payroll and event expenses on-time and accurately
• Ensure payments for invoices from vendor partners are processed by Event  Managers & Associates in a timely manner
• Responsible for national, regional, and or local budget forecasts and on-target delivery
• Share trends and category / industry insights to keep the client and brands on the leading edge of innovation  
• May require working / or being available nights and weekends when event activations are taking place
• Job requires travel within the assigned territories (cadence varies upon size of territory)

Qualifications

• 5 years of experience in event activation management 
• College graduate preferred
• Must possess an entrepreneurial spirit; exhibiting passion, ambition, hard work, and leadership to drive commercial success
• Results-driven and detail-oriented with regards to all market budgets/goals driving company growth
• Strong interpersonal skills with an ability to motivate and inspire others
• Self-disciplined and flexible self-starter, with confidence and drive to work independently and meet all project deadlines, including frequently working outside normal business hours
• Budget management skills 
• Knowledge of Field Marketing/Retail/Sales
• Effectively source candidates to ensure a match to the position/organization 
• Proficient in Excel (can maintain complex spreadsheets), Keynote, PowerPoint

Working with us
Joining Dentsu Creative, you will be part of a creative network, delivering ideas that are brought alive in new ways. Along the way, you will team up with inspiring people across the world and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers; always learning and always listening to shape ideas, create culture and change behavior. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless.

We are united by four signature strengths:

Boundless Creativity – Kitsune Fox: In Japanese culture – the Kitsune Fox sees the future. We run towards the future, forever asking: what’s next? Our imagination has no limit. Our clients seek us out because we believe there is no problem we cannot solve with the power of modern creativity. 

Intelligent Scale - Ryujin Dragon: The Ryujin Dragon controls the ocean and the tides.  We flow the right talent around the right brief in the right moment, wherever it sits in the world. We scale our unique ideas with precision, using intelligent technology to make personal connections with millions around the world. 

Obsessive Craft - Orizuru Crane: The Orizuru Crane carries the soul up to paradise. It inspires the most classic and iconic Japanese origami. We elevate the soul of our work with an obsessive focus on craft, nurturing the next-gen craft skills needed to soar in a modern world. 

Radical Collaboration - Kohaku Koi: The Koi swim upstream against the tide, united as one. We chart new territory through the power of radical collaboration. We seamlessly connect Creativity, Media and CXM to imagine new solutions at the intersection of craft, data, culture, and innovation. 

Our Values
We believe our work can only resonate in the modern world if the people behind it reflect the modern work. We can only be truly relevant when we create a truly inclusive culture where everyone can thrive. That means – we are tough on the work but gentle with each other. We lead with empathy and are always listening and always learning. We support each other, we cheer for each other, we win together. We celebrate difference as the only way to make the work that makes a difference. 
 

The anticipated salary range for this position is $78,000 - $121,500. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography.  A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit https://dentsubenefitsplus.com/  

Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

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About dentsu 
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society www.dentsu.com. 

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.