Director, Client Leadership
Part of dentsu, Dentsu Creative is a Global Creative Network that transforms brands and businesses through the power of Modern Creativity. Led by Global Chief Creative Officer Fred Levron, 9,000 experts across the globe work seamlessly together to deliver ideas that Create Culture, Shape Society and Invent the Future. Dentsu Creative was launched in June 2022 to address a client need for simplicity.
Dentsu Creative is a collective of agencies at the forefront of culture and innovation. Formed in January of 2021, we are one of the most globally awarded teams across the dentsu network. Composed of dentsuMB, 360i, and Isobar, amongst other notable agencies, we work with clients to provide solutions that meet people at every single point of their brand journey and are committed to upholding a culture of diversity, equity, and inclusivity.
We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding, and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all. Dentsu Creative is an agency of dentsu.
This role is 100% dedicated to the Marriott business, one of Dentsu Creative’s oldest and most important accounts.
While an agency employee, the role is a hybrid role: you would function as part of the client’s organization; an ‘embed’ who essentially operates as a Marketing Director at Marriott. As such you would be responsible for driving specific brands and project assignments with the agency.
You will report into the Senior Vice President at Dentsu Creative who leads the Marriott business, but with a ‘dotted line’ into the VP Marketing at Marriott, and you would join her team meetings and internal client discussions. More than most client leadership roles, this role requires being a real partner to the clients and an extension of their organization. However, to be clear your career management and career path will be the responsibility of Dentsu Creative, and we would work to find you options for progression within the agency when the this assignment finishes.
A successful candidate will need to be a self-starter who is comfortable navigating a fast-paced, ever-evolving environment, as they will be acting as part of both the client and the agency organizations, and need to regularly be able balance and prioritize workflow and communication with and between both. As an ‘embed’ who straddles two organizations, you will also need to provide honest and valuable counsel to the agency team about our delivery to Marriott and how we are perceived by the clients.
The role is remote, with the option of working in Dentsu Creative’s offices. While a few of the clients are in NY, this role will require regular travel to Marriott’s HQ offices in Bethesda, Maryland for in-person meetings.
You will need to manage client budgets and deliverables, show a passion for the brand and category, and champion strategically and creatively sharp work.
Act as a primary day-to-day brand owner across several large-scale projects
Manage the client & agency relationships daily
Lead teams through strategic development, creative ideation, production, and flawless execution
Anticipate project and/or client needs to always be one step ahead daily of what needs to be accomplished
Lead and oversee all account operations as it relates to the business of the agency
Identify client issues and work with the agency team & partners to provide solutions
Collaborate with dentsu and other agency partners
Create applicable development plans for direct reports
Inspire agency and client confidence and seek opportunities to advance the client relationship
Fuel agency culture and progress
- Account team leader/senior client advisor
Project management expert
8 years of integrated agency account management experience
Great compensation package
Comprehensive healthcare plans
401(k) with employer match
16 weeks paid parental leave
The anticipated salary range for this position is $94,000 - $146,000. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit https://dentsubenefitsplus.com/
Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of dentsu group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us.
Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.