We do. We dream. We deliver.  

As a full-service, data-driven customer experience transformation agency, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger of Namics and Isobar - two leading full-service digital agencies.

Our 1200+ digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.

Main Responsibilities include:

• Hands-on Salesforce Developer with a focus on delivering technical and functional solutions on the Salesforce.com platform
• Participate in implementation of software development, including coding, configuration, maintenance, installation, testing, and debugging, as well as producing technical documentation
• Define and maintain user roles & security profiles, ensuring there are no security breaches that could place a risk on the company’s data.
• Has knowledge of the agile SDLC framework that delivers high-quality code
• Engage in code and technical design reviews of solution implementations to ensure code quality and best practices are maintained
• Delivers high-quality work within task workload estimates, aligned with business requirements and solution design

• Master degree or above in IT, Engineering, or others
• 2+ years IT experience
• Experience with product positioning, leveraging feature to benefit analysis
• Familiarity with multi-tier, high availability application server environments & cloud software solutions experience
• Ability to interact with customers (from all spectrum) so as to ensure that the service is polite, efficient and responsive
• Must be detail oriented and self-motivating
• Team spirit - being able to work within regional and international level teams
• Fluent English, written and spoken;
• Open for travelling- up to 25%;

• 6 months of experience with Salesforce Core Platform (Sales, Service or Community Cloud)
• Minimum 2 Salesforce certifications: Administrator and Platform Dev I
• Has knowledge in Apex and Lightning Web Components programming concepts including common design patterns, governor limit management techniques, bulk patterns, efficient and reliable trigger handling, and asynchronous operations
• Knowledge of code versioning, packaging and deployment procedures
• Understanding of Network Protocols and Services (DNS, HTTP, HTTPS)
• Able to document technical solutions, complying with IT best practices
• Familiarity with data architecture/schema and data migration tools