Account Supervisor, Client Leadership

  • Full-time

Company Description

Part of Dentsu International, Dentsu Creative is a Global Creative Network that transforms brands and businesses through the power of Modern Creativity. Led by Global Chief Creative Officer Fred Levron, 9,000 experts across the globe work seamlessly together to deliver ideas that Create Culture, Shape Society and Invent the Future. Dentsu Creative was launched in June 2022 to address a client need for simplicity and will be Dentsu International’s sole creative network by the end of 2022.  

Job Description

We are looking for a dynamic, enthusiastic Account Supervisor to lead our internal client teams and forge client relationships across all lines of business. We are looking for a proactive, energetic person who develops healthy, trustworthy team and client bonds. Someone who thrives in a lively environment, loves learning, prioritizes clear and thorough communications, and wears their passion for their team and their client on their sleeve. 

  • Assumes responsibility for most day-to-day client contact and cross-functional team operations. 
  • Finds appropriate merchandising moments and proactively identifies areas of opportunity to grow account and drive revenue. 
  • Acts as gate-keeper in identifying red flags and recommending proactive solutions to mitigate risk. 
  • Contributes to and/or may develop scopes of work, quarterly business reviews or Account Reviews. 
  • Oversees cross-department involvement and knows when to leverage necessary resources. 
  • Leads majority of client communications, sets expectations, and manages quality of deliverables to deadline. 
  • Develops & presents recommendations & POVs that drive innovation for the business. 
  • Oversees client budget management, the billing process and contributes to forecasting. 
  • Assists team leads in all facets necessary. 

Qualifications

  • 4+ years account management experience, agency preferred
  • 2+ years experience working on digital projects/campaigns
  • Motivates cross-functional teamwork towards elevating the bar and delivering business-based marketing with flawless execution and exceptional client satisfaction. 
  • Responsible for getting the best work/creative out of the team and selling it to the client. 
  • Demonstrates strong presentation skills. 
  • Persuasive storyteller who can work with/present to any client. 
  • Follows the tenants of Trusted Advisor to the clients. 
  • Exhibits in-depth knowledge of the client’s business. 
  • Acts judiciously when making decisions for the client, the team & direct reports. 
  • Leads by example. 
  • Establishes the tone & culture of the team. 
  • Anticipates & proactively addresses challenges/issues. 

 

Perks

  • Great compensation package 
  • Comprehensive healthcare plans 
  • 401(k) with employer match 
  • Flexible time-off 

Additional Information

Working with us 

Joining Dentsu Creative, you will be part of a creative network, delivering ideas that are brought alive in new ways. Along the way, you will team up with inspiring people across the world and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers; always learning and always listening to shape ideas, create culture and change behavior. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless. 

 

We are united by four signature strengths: 

 

Boundless Creativity – Kitsune Fox: In Japanese culture – the Kitsune Fox sees the future. We run towards the future, forever asking: what’s next? Our imagination has no limit. Our clients seek us out because we believe there is no problem we cannot solve with the power of modern creativity.  

 

Intelligent Scale - Ryujin Dragon: The Ryujin Dragon controls the ocean and the tides.  We flow the right talent around the right brief in the right moment, wherever it sits in the world. We scale our unique ideas with precision, using intelligent technology to make personal connections with millions around the world.  

 

Obsessive Craft - Orizuru Crane: The Orizuru Crane carries the soul up to paradise. It inspires the most classic and iconic Japanese origami. We elevate the soul of our work with an obsessive focus on craft, nurturing the next-gen craft skills needed to soar in a modern world.  

 

Radical Collaboration - Kohaku Koi: The Koi swim upstream against the tide, united as one. We chart new territory through the power of radical collaboration. We seamlessly connect Creativity, Media and CXM to imagine new solutions at the intersection of craft, data, culture, and innovation.  

 

Our Values 

We believe our work can only resonate in the modern world if the people behind it reflect the modern work. We can only be truly relevant when we create a truly inclusive culture where everyone can thrive. That means – we are tough on the work but gentle with each other. We lead with empathy and are always listening and always learning. We support each other, we cheer for each other, we win together. We celebrate difference as the only way to make the work that makes a difference.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying. The anticipated salary range for this position is $68,000 - $106,000. Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography.  A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit dentsubenefitsplus.com   

#li-kt1

Privacy Policy