Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us.

We are champions for meaningful progress and we aim to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

The Learning & Development SL Lead will lead the team of L&D professionals supporting the service line or entity to drive a comprehensive set of learning and talent programs and services. This includes developing, establishing, implementing and measuring defined learning and talent development programs and learning curricula.

•       Lead, grow and inspire the service line L&D team; deepening skillsets and strengthening competencies to bring the most value to our business

•       Implement and deliver (with SL HR Business Partners) Learning & Development initiatives to accelerate organizational and team performance to positively impact business results.  

•       Deploy service line learning and development resources and solutions to support the Learning & Development strategy and integration across service lines.

•       Work closely with the HR Business Partners to drive performance management, business and cultural transformation efforts and support dentsu HR initiatives ensuring consistent messaging and training across the organization.

•       Work closely with senior leadership within assigned service line/s, and third-party vendors, to coordinate multiple concurrent projects to develop and deliver Learning & Development initiatives.

•       Support the instructional design / curriculum development process, including program measurement, by working closely with subject matter experts (SMEs), researching, and developing content for use in training materials, manuals, presentations, and exams. Align newly created service line entity training and development curricula to the employee career framework.

•       Work with internal stakeholders to provide ongoing reporting and feedback into the impact of Learning & Development programs and deploy needed changes. Work with third party vendors to implement initiatives that drive service line expertise.

•       Provide oversight, support and measurement of various learning and development programs including participant communications, reporting, and facilitating webinars. Ensure an ongoing process exists which continuously enhances the knowledge and capability of participants.

•       Lead and oversee communication, teamwork, engagement, innovation and problem solving of their Learning & Development Team.

•       Co-create yearly service line learning and development budget with HR, maintain budget and have oversight of allocations.

•       Collaborate with Learning & Development Operations for new hire onboarding, instructional design support, and to ensure proper compliance.

•       Support the business and HR leaders in building leadership capability and accelerating high potentials across the service line.

•       Support dentsu global and regional learning initiatives within the service line entity. Work with other Learning & Development Service Line Partners to collaborate and share learning strategies across dentsu Service lines.

•       Building strong relationships across siloed groups and using L&D to be a culture enhancer while it solves problems. Generous of spirit and approach.

•       Leading through ambiguity; being change agile.

•       Resilient and adaptable; able to be of service and adjust to the changing organizational needs.

•       Entrepreneurial mindset: Listening for opportunities to be part of the organizational solution and getting L&D involved when perhaps it wasn’t considered.

Outcomes:

•       All roles within assigned SL / entity have clear functional / technical learning programs available that will enable them to develop and maintain the require levels of proficiency in their skillsets to perform the roles with excellence.

•       All curricula work as designed, with courses and content deploying smoothly and effectively as needed when needed.

•       Drive engagement with Learning & talent development programs within entity/s.

•       Measure learning and development initiatives using learning KPIs and evaluate for efficiency, effectiveness, alignment, and an overall ROI on an on-going basis.

·        Strong understanding of the roles within the organization he/she supports, the role demands, and the competencies required to support those roles. Ability to understand dentsu service line culture and impact on learning & development requirements.

·        Demonstrated experience designing, developing, implementing and reporting on Learning & Development programs, including formal/informal and development at the individual, team and organizational level.

·        Process driven, with strong project management skills: ability to effectively prioritize, execute tasks, and handle a range of projects simultaneously within a high-pressure, dynamic environment.

·        Knowledge and application of talent development, change management concepts, tools and methods, and leadership and talent management principles and processes.

·        Exceptional digital, written and verbal communication; ability to communicate in a well-organized and concise manner both in one-on-one and group settings.

·        An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization.

·        Self-starter with ability to think independently and work autonomously when necessary and a desire to succeed among fellow professionals.

·        Strong attention to detail, relationship building and coaching/training others, and the ability to manage different groups and personalities to achieve consensus.

·        Ability to deliver training in a workshop or web-based delivery medium. Comfortable with technology.

·        Know how to setup, report, and manage learning content in the LMS as appropriate.

Leadership Qualifications:

·        5-7+ years experience in the learning and development industry in a large, fast-paced, complex, global company leading change, delivering successful client engagement, and achieving results OR 5-7 years technical / functional experience in a marketing technology, marketing analytics, or digital agency, with a preference for demonstrated success in a large, fast-paced, complex, global company leading change, delivering successful client engagement, and achieving results.

·        3-4 years managing and leading an engaged group of learning and / or talent professionals who consult, manage, design, develop and deliver learning and development solutions.

·        Partnering, building relationships based on trust, equality, respect and support

·        Orchestrators, who tap into the collective expertise of the whole of dentsu

·        Proven track record of effective, multi-tasked project management

·        Advanced computer skills – Excel, Word, PowerPoint, HRIS and LMS.

·        Ability to work in a fast-paced, changing environment with ease and control.

·        Bachelor’s degree in Business, Human Resources or related field is strongly preferred.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

The anticipated salary range for this position is $78,000 -$121,500. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit https://dentsubenefitsplus.com

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About dentsu international

Part of Dentsu Group, Dentsu International is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Dentsu delivers people-focused solutions and services to drive better business and societal outcomes. This is delivered through five global leadership brands - Carat, Dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms.

Dentsu International’s radically collaborative team of diverse creators unifies people, clients and capabilities through horizontal creativity to help clients create culture, change society, and invent the future.

Powered by 100% renewable energy, Dentsu International operates in over 145 markets worldwide with more than 46,000 dedicated specialists, and partners with 95 of the top 100 global advertisers.
www.dentsu.com