Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all. Merkle B2B is an agency of dentsu.

The Digital Media Supervisor role is a mid-level management position focused on servicing clients in the creation, execution and monitoring of media plans and/or on negotiating with external vendors to secure the best investment options in a variety of mediums to maximize clients’ reach to targeted consumers.
 
What You’ll Do      

• You’ll implement and manage strategic plan development, negotiation and/or execution
• You will be responsible for learning the client’s business inside and out and staying abreast of industry and competitor information
• You will work with your Associate Director and/or Director and colleagues within your primary practice area and across other practice areas to create, present and execute communication plans for assigned client brands
• You may serve as a key client contact to receive client requests and investigate proposed and alternative solutions to maximize client objectives and to identify and/or resolve any execution issues
• You may serve as a key contact for media partners in a variety of mediums to negotiate best investment opportunities
• You may monitor plan execution and serve as a first point of contact to raise and resolve any identified issues/discrepancies
• You may generate media insights using various data sources and craft strategic POVs
• You may serve as first level coach and supervisor to one or more associates which includes delegating work, checking work, providing performance feedback and completing performance reviews for your direct reports

• You have a minimum of a Bachelor’s degree. If your degree is in marketing, advertising, communications, applied mathematics or consumer insights or related field, that’s a plus
• You have strong quantitative and analytical skills – you can detect and translate a story behind numbers/data
• You have excellent verbal and written communication skills; demonstrated ability to translate and present complicated ideas in a simple, and easy to understand yet inspirational /creative style
• You have exceptional critical thinking and problem solving abilities – ability to think unconventionally in proposing potential solutions or opportunities to issues
• You demonstrate strong detail orientation and organizational skills
• You display effective negotiation and influence skills – steeped in required industry, brand, and competitive knowledge
• You have proven ability to multi-task and manage multiple projects effectively and work well under pressure to deliver high quality work within tight deadlines
• You display a strong team orientation
• Project/process management orientation
• You demonstrate a strong learning orientation and lean in to new opportunities and are willing to challenge status quo
• You display an intrinsic passion for new technology/digital gadgets; and utilization of social media tools to engage and inspire new solutions for clients
• You have proven experience effectively coaching and developing others
• You are highly proficient in Microsoft Office including Excel, PowerPoint and Word as well as other equivalent programs
• You’re familiar/proficient with various media tools, including MRI, Simmons, MBOX, Nielsen, DDS, Media Tools, Kantar, comScore, Clear Decisions, TARDIIS, DFA, IMS, Scarborough, etc.

Part of dentsu, dentsu international helps clients to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in media, CXM, and creative, dentsu international operates in over 145 markets worldwide with more than 46,000 dedicated specialists. Follow us on social @dentsuUSA. Applicants from diverse or underrepresented backgrounds encouraged to apply.

The anticipated salary range for this position is $68,000-$106,000.  Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography.  A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit dentsubenefitsplus.com  

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.