Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specialises in the delivery of unique, personalised customer experiences across platforms and devices. We call it ‘people-based’ marketing, and with over 25 years’ experience, we are proud to be recognised as a global leader.

Merkle’s heritage in data, technology and analytics is the foundation for our understanding of consumer insights that drives our people-based marketing strategies. Combined with our expertise in performance creative and media, we can then offer our clients content-driven, contextual and compelling customer experiences that drive business growth.

In 2016, the agency joined dentsu, one of the world’s biggest media companies to form the Customer Experience Management (CXM) Line of Business.

The Finance Systems Administrator will facilitate (as part of a team):

• Rigorous controls throughout our Media process, for client approvals, confirmations and reconciliation. It also includes the controls around new and amended master data.
• Central processes to be maintained and continuously improved, working closely with Mediaocean to improve levels of automation and control.
• Maintenance of Paprika user security for creative agencies and coordination of the release process for Paprika system updates.
• Integration management for D365.
• Control of non-media PO spend through the use of Coupa.

The role will provide support, analysis and insight to the process owners of the Mediaocean, Paprika and D365 products and to the overall dentsu UK relationship owners for Mediaocean and Paprika, as well as being the administrator for processes and master data in the applications mentioned above.

Developmental Opportunity:

This role provides an opportunity to develop systems knowledge of multiple business critical systems with potential for further project roles on enhancement projects.

Responsibilities:

Administration for Mediaocean

• Updating Financial FX and Planning FX rates in Mediaocean and in dentsu SharePoint site.
• Setting up user access to Radia.
• Setting up mappings to external buying platforms e.g. Google.
• Update T&Cs on all Insertion Orders to suppliers.
• Adding client rate cards in the system, including regular review and the process for change.
• Control the process for adding new booking categories to the system.
• Assist IT Help with any queries in relation to security access for Mediaocean.
• Create bespoke timesheet reports and assist with timesheet queries.
• Assist Dentsu staff with application usage queries.
• Develop relationship with Mediaocean Account Team and liaise with Mediaocean Support when issues need to be escalated.
• Running reports for quarterly JSOX staff access review.
• Validating and submitting enhancement requests.

Administration for Paprika

• Setting up access to Paprika.
• Running reports for quarterly JSOX staff access review.
• Updating monthly exchange rates in all data files.
• Maintenance of invoice templates.
• Assist Dentsu staff with application usage queries.

Administration for D365

• Integration management for files generated in Mediaocean, Coupa, Workday etc.
• Assist with queries raised by D365 Support team e.g. validation of data in source systems.
• Validating and submitting enhancement requests.

Administration for Coupa

• First level support for PO system.
• Monitoring of system generated errors occurring during supplier onboarding and supplier invoice matching. 

What we are looking for in you

•  Mediaocean or Paprika experience preferable, or demonstrate willingness to acquire new systems knowledge.
• Understanding of media or creative agency workflows or basic accounting would be beneficial, but is not essential.
• Ability to coordinate requirements from staff, IT Help and external system support teams.
• Analytical mind-set that is comfortable challenging current processes. 
• IT skills at a good level in Microsoft applications (Outlook, Word, PowerPoint, Excel).
• Good organisational skills.

A few of the benefits

Whether it’s the joy of working with people at the top of their game or the Merkle social calendar, people love working here – and we hope you will too

• Attractive and competitive salary;
• Spanish/English lessons;
• Free life and health insurance;
• Career development through Merkle University and LinkedIn Learning;
• Day off on your birthday;
• Annual wellness days;
• Merkle Care Employee Assistance Program;
• Merkle Benefits Club;
• Reduced fee in Andjoy;
• 2 volunteering days per annum;
• Flexible salary remuneration scheme.

Merkle does not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits, irrespective of experience. At the point of application, the candidate must have the legal right to work in Spain as we are unable to sponsor visas at this time.

As part of our Diversity and Inclusion agenda, and as an Equal Opportunities employer, if you require reasonable adjustments during the selection process please engage directly with your Recruiter.