Merkle is the strong combination of local and global. We are more than 280 colleagues here in Denmark and part of Merkle worldwide with more than 11,000 people. Merkle is a leader in data-driven customer experience management (CXM), and we deliver unique, personalized customer experiences across channels and devices.

We are also part of dentsu – a global agency network with more than 46,000 dedicated employees in 145 markets. But size isn’t everything. At Merkle, our mission is to help our clients provide their customers with the best experiences possible. More than anything, this requires skills, passion and cooperation.

We provide expertise in customer experience strategy and consulting, user experience design, CRM, data management, commerce, mobile, content management systems (CMS), adtech and martech platforms. 

For the past nine years Mylmage has named us best digital agency.

Feel the spirit – and be part of it

We are a great bunch of dedicated people in Copenhagen and Aarhus and surely Merkle means something different to everyone. There’s room for you to be yourself and to grow while being part of a culture and a spirit very dear to us. In fact, we try our best to take good care of each other, our clients and the world around us. If you like the sound of succeeding with your close colleagues, the teams you join, the solutions you make and the clients you work for, then you’ll love …

• This great workplace central in Copenhagen or Aarhus
• The opportunity to think outside the box in your daily life as well as your career.
• A fun, diverse workday with lots of challenges.
• The sweetest and most talented colleagues in the industry.
• Denmark's finest kitchen serving excellent breakfast and lunch – every day.
• Friday bars, wine tasting club, running club, cool parties and events.

At Merkle, we’re pushing the boundaries for digital communication. Getting closer to our clients with data insights and technology. Building deep and long-lasting relations by orchestrating digital communication across all channels. We’re looking for a project manager who shares that ambition. Could it be you?

As a project manager, you’re capable of creating cohesion and being the driving force. It’s part of your instinct to want to understand everything that surrounds you. And that’s why you have the courage to be the lead of the most inspiring mix of e-commerce, web and marketing automation in the business. You will run projects from A-Z with a constant overview and the responsibility to be our client’s safe point of contact.   

It will be your responsibility to plan and take charge of the scope of collaborative digital solutions. You move projects forward and create an overview for both team and client. You organize the team’s time to create the best conditions for collaboration and amazing results.

Surrounding you are some of the best specialists in the country, from business strategists, designers and copywriters to data analysists and .NET-developers. Behind you is solid experience with digital project management. And before you lies a road with professional challenges unlike any other.

As a project manager you work with driving and developing the client long-term. You’re responsible for the scope of digital solutions in collaboration with a Client Service Director and a client team with both creative and technical people. Often, you’ll be the client’s first point of contact and that’s a responsibility that motivates you. You keep our promises, and guide clients safely through processes and projects, they might have never tried before.

At Merkle our project managers have a central role in our client’s success and the day-to-day teamwork. Our project managers are co-responsible when it comes to guidance, advisory and recommendation of the next initiative in our clients’ digital transformation. You are aware that the client trusts that you have the overview, skills, and flexibility to get the most out of the team, the budget and the time available. And you manage to deliver, no matter if the project is a complex commerce solution, an app, or an email marketing campaign.

Last, but not least, you never walk alone in Merkle. We work in teams with meaningful sparring across skills and disciplines – and you will always have a buddy by your side. In your practice team are some of the best in the country, and with your client teams you create ultimate customer experiences in close cooperation with commercial talents, creative enthusiasts and dedicated developers.

We expect you to confidently tick these boxes:

• You speak and write English and/or Danish fluently
• You are already a confident project manager but looking for opportunities to develop your skillset.
• Minimum 3 years’ experience with digital platforms, preferably from an agency.
• You are confident in running agile development and have driven CX and/or tech projects with agile principles.
• You can manage multiple big projects at the same time without losing track or compromising details and quality.
• You can customize processes and delivery frameworks to fit the client needs to drive an efficient and creative process.
• You are interested in, and know, technology, business, and people.
• You find it exciting to be part of a team, want to bring out the best in others, know when to make space and when to partake.
• You see solutions where others see challenges.

Is your heart racing a little now? If you can see yourself in all this – both the job and being part of Merkle – we would love to hear from you.

Please send us your CV or an updated LinkedIn profile.

There is no application deadline, finding the right candidate is more important to us than a speedy process. We remove the job-ad when filling the position.

Please note that due to the Christmas holiday, we will get back to you in January 

For any questions regarding the position, please contact Tine Moe, Talent Acquisition Manager, on mail: [email protected].