Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 9,600+ employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the US, EMEA, and APAC. In 2016, the agency joined the Dentsu Aegis Network. For more information, contact Merkle at 1-877-9-Merkle or visit www.merkleinc.com.

Development Delivery Architects create the overall data integration architecture and design of multi-terabyte marketing solutions that integrate and optimize our client's data across numerous sources. Merkle's solutions enable our clients to better communicate to their customer and prospects across a number of marketing channels and media. Delivery Architects will be immersed in the development and maintenance of marketing database solutions to meet client business objectives. You will have an opportunity to work with a cross-disciplinary team across various divisions of the MS group.

• Lead CRM platform development programs and roadmap Data Warehouse architecture and ETL design
• Build and maintain SQL procedures and ETL processes
• Manage resource allocation and release planning
• Lead and mentor an implementation team in a matrix organization
• Manage hardware infrastructure SLAs, capacity planning, performance and procurement
• Design and implement technical vision for client project
• Own overall project architecture and technical delivery of multiple solutions - Interact with client on regular basis
• Assist in requirements gathering and data analysis as needed
• Estimate work effort and assist the Project Manager with task planning and LOE (level of effort) estimates
• Provide technical leadership and oversight of a project development team - Review work product of others for compliance with development standards - Provide guidance and mentoring in database marketing development best practices
• Conduct design reviews
• Audit existing platform implementations and recommend enhancements

The successful Delivery Architect - Director will:

• Manage multiple large scale implementation projects
• Deliver large scale solutions on time and on budget
• Interact regularly with clients
• Effectively hand off work to developer level resources in the US and off shore - Manage and grow other technical leads, developers and managers in a matrix organization
• Thoroughly understand core Merkle marketing technology platforms
• Grow client relationships through high quality work
• Continuously raise the bar for the entire Development group

Relationships:

The position interacts regularly with a wide range of internal Merkle teams (including Quality Assurance, Campaign Management, Business Intelligence, Information Technology, Developers, Project Managers) to support the development and/or ongoing maintenance of the solution.

• Member of the Development Community
• Member of designated Capability
• Member of account/project team(s)

• 6-8+ years experience with ETL tool(s) - Talend, Informatica, SSIS, DataStage
• 6-8+ years experience with Microsoft SQL Server, Oracle or other major RDBMS
• 10+ years experience leading CRM solution implementations
• 5+ years leading multi-functional development teams
• Experience with Customer Data Integration or Master Data Management preferred
• Experience in database marketing preferred
• Experience with cloud technologies AWS, GCP, Azure and/or Hadoop is a preferred
• Significant experience designing and implementing large databases and data warehouses utilizing both relational and dimensional design concepts
• Technical consulting experience a plus
• Well-versed in the CRM technology and tools landscape
• Strong willed, creative thinker with history of strong problem solving
• Articulate, effective communication skills with both technical and business audiences

Other:

• Bachelor's degree from a four-year college or university in Computer Science or related IT field, or relevant professional experience
• Possess the Merkle attributes of being smart, curious, committed to vision, passionate, fun/pleasant, an achiever, and having a sense of urgency
• Ability to be a team player

Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.