Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. 

The agency's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. 

With 5,500 employees, Merkle is headquartered in Columbia, Maryland, with 24 additional offices in the US and 25 offices in Europe and APAC. In 2016, the agency joined the Dentsu Aegis Network, now known as dentsu International.

Merkle is seeking a Salesforce Architect to provide implementation expertise for the Salesforce CX practice. The Salesforce Architect works within the Engineering department, while collaborating with the Salesforce CX practice, designing, and implementing solutions for customers on the Salesforce suite of core solutions (Sales Cloud, Service Cloud, Experience Cloud). The Salesforce Architect is competent in the core Salesforce cloud offerings and an expert in Salesforce development architecture, languages, and practices. This person must have strong communication, time management, interpersonal skills, and the ability to lead in a fast-paced, continuously changing environment. This is a great opportunity to work on delivering solutions in a variety of industries. Salesforce Architects typically engage on a project basis as part of the Implementation Team and collaborate with both Merkle teammates and Salesforce customers.

Responsibilities

• Solution design, architecture and Implementation of Sales Cloud, Service Cloud, and Experience Cloud projects
• Working with sales, account, and solutions team on new business pitches and opportunities
• Estimating development tasks during discovery, scoping, planning and development stages
• Collaborate with other technical leaders on internal initiatives to improve methodologies and processes
• Migrating and deploying solutions between environments
• Managing time effectively to meet deadlines and commitments
• Build proof-of-concepts to reduce risk and increase client and team buy-in
• Coach and lead teams in planning, implementing, and delivering high quality solutions utilizing coding best practices

• Minimum of 7 years of related professional experience
• At least 5 years for application development experience
• Salesforce certifications are a huge plus
• Service Cloud, Sales Cloud, Platform Cloud and Community Cloud product competency
• Apex, Visualforce, and salesforce.com API development
• Strong SOQL/SOSL and relational databases experience.
• Front-End web development (HTML, CSS, JavaScript, etc) knowledge
• Lightning Web Components experience
• Ability to lead and effectively manage technical discussions including communicating data requirements to a wide range of audiences
• Proficiency working to produce data mappings, architecture designs, salesforce management recommendations and security best practices.
• Four-year college degree (computer science, computer technology or similar degree)

For individuals assigned to and/or hired in Colorado, the anticipated salary range for this position is $130,000 - $170,000, which is based on a wide range of factors that include relevant experience, knowledge, skills and other job-related qualifications. Pay ranges in locations other than Colorado may differ based on labor market wage rates in those locations.  A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit https://dentsubenefitsplus.com/ 

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

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