DentsuMB is a global creative agency delivering idea-led brand transformation. We are a next generation global creative agency with 4,000 creative minds in 20 global markets. DentsuMB delivers creative expertise and innovative global solutions for clients, applying big platform thinking to bring ideas to life and deliver world-class creative solutions to meet consumer touch points and work across geographies, cultures, and channels. It gives us great pride to work with the world's most iconic companies, including Ajinomoto, American Express, Asahi Breweries, Canon, Disney, Hershey, Kao, Marriott, Shiseido, Subway, The Coca-Cola Company, and Toyota.

As an Account Supervisor at dentsumcgarrybowen you will be responsible for the timely execution of client deliverables on brief and within budget and you will build strong client relationships on a day-to-day basis. Reporting to the Account Director, you will assist with account planning and management, and guide the work efforts and day-to-day workload of an Account Coordinator who will be working directly with you. 

• Supports the Account Director with the delivery of client relationship management and management of our Subway Client; deliver innovative and creative solutions to client brief.
• Ensures that communications strategies are effectively translated into plans and lead the development and implementation of those plans.
• Partners with the Account Director to set the strategic tone for the assigned account and assists in the creation of all-important plans and presentations; project manages the clients’ communications plans including timelines and budget.
• Works with the Account team to manage delivery expectations, timelines, budgets and project status.
• Provides accurate plan details and updates to clients on a regular basis.
• Works with creative and production teams in a collaborative way and guides their work per the client objectives.
• Alerts and prepares thoughtful points-of-view around competitive and industry activity
• Other duties, as assigned

• Post-secondary education in administration/communications/marketing
• 3+ years of experience in similar function (Prior people management and Agency experience would be an asset)
• Previous production related experience with broadcast, print and digital production, is a plus
• Strong project management experience; proven experience running a range of clients and internal projects and managing budgets
• Excellent verbal and written communication skills
• Proven experience in developing sustainable relationships with clients
• Proficient using Office suite (Word, Excel, PowerPoint, Outlook)
• Experience in QSR would be considered an asset

PERSONALITY TRAITS FOR SUCCESS IN THIS ROLE:            

• Proactive and positive approach to account management
• Thrives on multi-tasking and detail oriented
• Team player and eager to support those around them to help with the overall betterment of the team
• Highly adaptable and able to perform in a dynamic and fast paced environment
• A strong motivation to learn and open to feedback on work
• Resourcefulness in getting the answers you need from the information you have access to.
• No ego, no attitudes – willing to tackle any task that’s assigned.

We know through experience that different ideas, perspectives and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best. If you need accommodation during the application or interview process, please contact [email protected] or to begin a conversation about your individual accessibility needs throughout the hiring process.

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