Account Supervisor

  • Full-time

Company Description

dentsu mcgarrybowen is a global creative agency delivering idea-led brand transformation at scale. We deliver creative expertise and innovative global solutions for clients. Applying big platform thinking, we bring ideas to life and deliver world-class creative solutions to meet consumer touch points and work across geographies, cultures and channels. 

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all. mcgarrybowen is an agency of dentsu.  

Job Description

We are looking for a dynamic, enthusiastic Account Supervisor to lead our internal client teams and strengthen client relationships across the core business. We are looking for a proactive, energetic person who develops healthy, trustworthy team and client bonds. Someone who thrives in a detail-oriented environment and is a go-getter and team player. Someone who loves learning, prioritizes clear and thorough communications, and wears their passion for their team and their client on their sleeve. 

  • Assumes responsibility for most day-to-day client contact and cross-functional team operations  

  • Finds appropriate merchandising moments and proactively identifies areas of opportunity to grow account and drive revenue. 

  • Acts as gate-keeper in identifying red flags and recommending proactive solutions to mitigate risk. 

  • Contributes to and/or may develop scopes of work, quarterly business reviews or Account Reviews. 

  • Oversees cross-department involvement and knows when to leverage necessary resources. 

  • Leads majority of client communications, sets expectations, and manages quality of deliverables to deadline. 

  • Develops & presents recommendations & POVs that drive innovation for the business. 

  • Oversees client budget management, the billing process and contributes to forecasting. 

  • Assists team leads in all facets necessary. 

Qualifications

  • 3-5 years of experience  
  • Digital and production (TV, OLV, radio) experience preferred 

  • Motivates cross-functional teamwork towards elevating the bar and delivering business-based marketing with flawless execution and exceptional client satisfaction. 

  • Responsible for getting the best work/creative out of the team, and selling it into the client. 

  • Persuasive story-teller who can work with/present to any client. 

  • Follows the tenants of Trusted Advisor to the clients. 

  • Exhibits in-depth knowledge of the client’s business. 

  • Acts judiciously when making decisions for the client, the team & direct reports. 

  • Leads by example. 

  • Establishes the tone & culture of the team. 

  • Anticipates & proactively addresses challenges/issues. 

  • Conducts themselves with character & integrity. 

  • Bachelor’s degree or equivalent experience  

 

Perks: 

  • Great compensation package 

  • Comprehensive healthcare plans 

  • 401(k) with employer match 

  • Flexible time-off 

  • 16 weeks paid parental leave 

Additional Information

Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us.  

Employees from diverse or underrepresented backgrounds encouraged to apply.  

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying. 

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