Isobar delivers experience-led transformation, digital and creative solutions for clients globally. We have an extensive client roster across verticals, leveraging our deep Salesforce cloud and technology expertise, Global Innovation Accelerator Nowlab and award-winning creative thinking.  

Dentsu creative is a collective of agencies at the forefront of culture and innovation. Formed in January of 2021, we are one of the most globally awarded teams across the Dentsu network. Composed of dentsuMB, 360i, and Isobar, amongst other notable agencies, we work with clients to provide solutions that meet people at every single point of their brand journey and are committed to upholding a culture of diversity, equity, and inclusivity. 

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all. Isobar is an agency of dentsu.  

The Account Supervisor is the day-to-day lead on all digital and virtual event related items. Role is responsible for successful day to day platform operations with cross-team coordination, client coordination, meeting organization and production team coordination to deliver successful virtual activations.  

Responsibilities: 

Digital Platform Support  

• Works with lead client on all platform requests; sprint prioritization, creative briefs, reviews and approvals  
• Partner with Sr. Producer to clearly communicate and meet the client needs/deadlines on key digital deliverables and sprint priorities / releases  
• Manages to client timing ensuring briefs are signed off on, deliverables are tracking on time, documented client reviews   
• Responsible for gathering platform assets and tracking to MY change overs; vehicle assets, features copy and images, legal reviews  
• Leads all internal analytics pulls and data tracking with internal Analyst, Account & Producer team (weekly coordination with team)  
• Supports Analyst with analytic review and optimization recos for clients 
• Coordinate with producers and product specialists for reporting needs   

Virtual Event Support  

• Work with Sr. Producer on virtual event management meeting event specific deadlines, landing page creative, copy reviews    
• Documented and tracked client and legal reviews for all creative deliverables required for virtual events  
• Creation of pre-production materials ensuring file upload and test events take place before going live with event content   

Client & Team Support  

• Establish trusted relationships with client and program AOR’s  
• Participate in weekly client/inter-agency status meetings to ensure cohesion across offices/team members 
• Assist the VPs in program requests, craft presentations outlining the platform, benefits and customizations 
• Attend necessary client product and planning meetings with client counterpart – consult as agency subject-matter expert on program  
• Mentor junior team members, participate in goal planning and providing performance reviews   

•  
• 5+ years experience 
• Ability to collaborate with team members, but also be a self-starter, identifying needs and gaps 
• Desire to learn and iterate in a fast-paced environment 
• Demonstrated background in Account Management in a creative agency environment 
• General understanding of all marketing channels and solid understanding of agency operations/services 
• Demonstrated experience with omni channel / integrated program planning and execution  
• Ability to communicate and collaborate with peers across disciplines/offices 
• Responsible, detail driven and punctual  
•  

Perks: 

• Great compensation package 
• Comprehensive healthcare plans 
• 401(k) with employer match 
• Flexible time-off 
• 16 weeks paid parental leave 

Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us.  

Employees from diverse or underrepresented backgrounds encouraged to apply.  

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.