A global award-winning digital performance marketing agency, iProspect draws upon an in-depth understanding of consumer behavior to help clients meet the fast-paced demands of the convergent world. In 2017, iProspect won over 200 awards, and was named a Leader in The Forrester Wave ™: Search Marketing Agencies, Q4 2017. Top clients include Hilton, GM, Microsoft, Bank of America and P&G.

Diversity is embedded in who we are and all that we do: our mindset, our solutions, and in our teams to empower an inclusive, equitable environment. We put our people at the center, creating space for growth, understanding and learning so they can thrive. Our differences make us richer and enable stronger relationships with each other and foster greater impact for our clients. We engage with our communities to drive positive social impact by fostering equity and working to create a digital society that works for all. iProspect is an agency of dentsu. 

The Sr. Director, Client Services is responsible for a specific brand or collection of brands and is expected to manage a cross channel team & hold senior level agency relationships.  The Sr. Director will guide the agency and client direct on the best path forward to achieve strategic goals developed in relation to the client vision.  They will nurture and build solid senior level relationships with the Dentsu Aegis Media Agencies (Carat, Vizuem, iP and/or 360i) and share best practices across the network.  This involves driving the strategic agenda as it relates to developing brand and performance best practices. This person will also guide a team of strategic cross channel representatives of varying levels to execute best in class campaigns.  

The ideal candidate will have prior branding, digital media, campaign management and optimization knowledge, strong analytical, writing and comprehension skills, and strong client management experience. But most importantly, they must possess a strong inner drive to redesign the digital media landscape, enjoy working with some of the finest minds in the industry, and truly be a part of something unique that will have a lasting impact on the Dentsu Aegis Network of agencies. 

Responsibilities:

• Develop senior level agency relationships
• Drive the strategic direction of new & existing accounts, develop first class support to ensure excellent delivery at all times and provide valuable takeaways for agency teams to communicate to their client(s)
• Lead branding and media campaigns
• Manage communications across teams, agency and assigned brand(s) including collaborating with all levels of external media agencies or brand partners
• Effective team management skills including managing hiring, headcount and overall trading costs for your assigned brand(s)
• Prioritize overall team deliverables
• Drive Innovation as it relates to your assigned brand(s) and share with the greater iProspect + Dentsu Aegis teams
• Manage existing partner relationships with technology providers, as well as provide feedback on specific initiatives to senior level partner
• Understands and effectively communicates iProspect’s value proposition, technology, and processes as related to the growth of current and prospective agency accounts.
• Participates in organic & strategic new business pitches.

Requirements:

• Four-year college degree
• Must have 9+ years of agency or client experience working with digital media buying and ad serving
• Prior experience in effectively managing client service teams
• Ability to organize, manage and prioritize work of the client service team
• Aptitude to build and maintain strong working relationships
• Ability to pre-empt issues, diffuse tension and be proactive in producing solutions
• Strong analytical, mathematical and writing skills
• Excellent communicator
• Proficiency in Microsoft Office solutions

Employees from diverse or underrepresented backgrounds encouraged to apply.
Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.