Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

YOUR MISSION

We are looking for a highly structured, data-driven, and commercially minded Senior Project Manager to join our HQ Commercial Strategy team. In this role, you will act as a key operational engine and project lead for two of Glovo’s most impactful global pillars: our Global AI Account Manager expansion and our Global Pricing & Affordability strategy. You will bridge the gap between Delivery Hero central product/tech teams and Glovo's regional commercial leadership, turning complex strategy into automated, scalable business execution across all our markets.

THE JOURNEY

• End-to-End Strategic Project Management: Own and execute core global initiatives from ideation to delivery. You will manage project lifecycles, foresee operational bottlenecks, and align cross-functional teams to deliver key commercial objectives.

• Global AI Agent Expansion: Drive the global scaling and adoption of the AI Account Manager. Partner closely with central product teams, regional Account Management leads, and local operations to optimize the agent-human handover, boost partner engagement, and ensure resolution SLAs are met.

• Global Pricing & Affordability Leadership: Lead strategic workstreams focused on pricing transparency and competitive affordability (e.g., scaling "Same Price as in Store" initiatives, improving offline menu freshness, and refining pricing correction frameworks).

• AI & Automation Champion: Act as the automation advocate for the department. Identify operational burdens across the team and autonomously build or refine workflows (using Make scenarios, automated trackers, and AI tools) to streamline complex processes.

• Technical Translation & Requirement Scoping: Serve as the crucial bridge between commercial strategy and data/product teams, translating business needs into technical briefs, scoping data requirements, and ensuring insights are seamlessly integrated into commercial operations.

• Data-Backed Strategy: Clean, structure, and analyze commercial data to evaluate project performance, track adoption metrics, and build actionable Looker/Tableau dashboards for global stakeholders.

WHAT YOU WILL BRING TO THE RIDE

• 3+ years of experience in strategic project management, commercial operations, product operations, or strategy consulting in high-growth tech environments.

• Proven Project Management Track Record: Demonstrated ability to lead medium-to-large-scale cross-functional projects independently, driving alignment across local, regional, and central stakeholders.

• Commercial Acumen & Business Judgment: Strong understanding of platform economics, commercial drivers, and partner management, with the ability to connect technical initiatives directly to business impact.

• Data-Driven Mentality: High analytical proficiency with advanced spreadsheet modeling and experience using data visualization tools (Looker, Tableau) to justify assumptions and measure performance.

• AI-First & Automation Mindset: Passion for efficiency with hands-on experience or strong fluency in using AI tools and automation platforms (e.g., Make, Zapier, workflow automation) to solve operational friction.

• Technical Translation Skills: Ability to bridge commercial strategy and technical teams, clearly framing business challenges into structured requirements for Data and Product teams.

• Adaptability & Bias for Action: A "doer" attitude with the ability to thrive in fast-paced environments, prioritizing effectively and context-switching without losing momentum.

• Languages: Professional fluency in English is required; Spanish or other platform languages are a plus.

• Nice to Have: Familiarity with SQL for independent data extraction, as well as experience with CRM platforms (Salesforce) and digital tool rollouts.

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!