instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.

With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.

As an Associate Tech Tools & Contracts you will support the management of software tools, tech contracts, and vendor relationships. This role involves coordinating with internal teams, managing tool subscriptions, and ensuring the company’s tech contracts are aligned with business needs and compliance standards.

Key Responsibilities

• Supporting the procurement, management, and renewal of software tools and technology subscriptions while collaborating with legal, procurement, and finance teams to ensure compliance
• Reviewing, drafting, and negotiating contracts related to software licensing, service agreements, and technology vendor partnerships
• Managing contract milestones, maintaining an up-to-date database of all tech tools and software licenses, and ensuring compliance with legal and regulatory requirements
• Monitoring vendor performance, assisting with troubleshooting issues, supporting the audit process, and analyzing tech tool usage to provide cost-saving insights

• Minimum 2+ years of experience in contract management, vendor management, or a related field
• Strong understanding of technology tools, software procurement, and IT contracts
• Experience working with procurement, legal, and finance teams in a corporate setting
• Familiarity with software licensing models, SaaS, and cloud services
• Knowledge of contract management software and databases
• Ability to analyze contracts and technical documentation effectively

What you will bring

• Strong attention to detail and organizational skills
• Excellent verbal and written communication skills; the ability to convey your message to other team members in a clear and concise way
• Strong ability to balance competing priorities in a fast-paced, dynamic environment
• Problem-solving skills, particularly in vendor management and contract compliance
• Enjoy working as a team member, as well as independently
• Strong negotiation and relationship-building skills
• Demonstrated ability to quickly adjust to changing project requirements and new technologies, ensuring continuous learning and innovation