Rate Account Assistant - Birmingham - Ref H23W

  • Brindley Pl, Birmingham, UK
  • Full-time

Company Description

Colliers International is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers and investors on a local, national and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types.

The UK business is headquartered in London, with 900 specialists throughout 16 offices across the UK and Ireland. 

Job Description

To provide a comprehensive Rate Account Management role within the Rating Team and to contribute in the success of the Department.

Accurately maintain the River Lake property management database for a specific client portfolio.

 Make changes to River Lake including allowances and occupational status updates.

 Produce and send letters and emails to billing authorities.

 Log all refunds received on a daily basis.

 Provide payment remittances to local authorities via email.

 Data clean-up exercises on excel and River Lake.

 Checking and processing business rate demands.

 Telephoning and emailing billing authorities regarding refunds, reminders, final notices and court summons.

 Open, scan and distribute post.

 General office duties.

 Assistant the Client Relationship Director and Senior Rate Account Manager in their day-to-day responsibilities.

 To carry out any other reasonable management requests.

 To be aware of and comply with company and statutory requirements regarding health and safety, fire and hygiene.



Excellent interpersonal and communication skills both written and verbal

 A professional and flexible approach to work load
 Must be a team player with a positive and helpful attitude towards work colleagues
 Must be able to work on own initiative
 Eager to learn and develop skills
 Competent in Microsoft Excel and Word

Additional Information

If this is of interest please apply and we will be in contact shortly.

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