Exam Type: TEX Category (CAT) 18

Fill Type: Special Project Exemption (Charter Section 10.104-18)- An appointment authorized for exemption under Charter Section 10.104-18 must be to a position created for or dedicated to a special project, or for professional services, not to exceed three years by Charter requirement.

• Application Opening – March 22, 2023
• Application Deadline –April 4, 2023
• Compensation: $90,142.00-$109,616.00 Yearly https://careers.sf.gov/classifications/?classCode=5320
• List ID: TEX-5320-132017; RTF0132016-01153873

Who We Are

At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.  We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities.

From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

Our Commitment to Racial Equity

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action.

Under general supervision, the Graphic Designer will perform specialized manual and/or desktop-published illustrating and art work in connection with the preparation of presentations, drawings, publications, public information and outreach materials, and similar media.

The Graphic Designer would be a new addition to the Communications Team to work on time-sensitive limited campaigns and outreach projects over the next three years.

Campaigns/projects include the following but are not limited to:

1. Economic Support & Self Sufficiency (ESSS) Immigrant Outreach Project: Design new outreach materials and update existing materials with public benefit program information (inclusive of CalFresh, CalWORKs, Medi-Cal, County Adult Assistance Programs, Diaper Bank, and other ESSS services) to be culturally responsive for the project’s target audiences. As needed, create materials in other languages.
2. Department of Disability and Aging Services (DAS) Reframing Disabilities Campaign: Support public awareness campaign to promote awareness and inclusiveness of the older adults with disabilities through graphic design and advertising.
3. Family and Children’s Services (FCS) Foster Care Recruitment Campaign: Support creative development of campaign content and iteration of creative content based on findings of campaign content placements and feedback from media buyer and community partners.
4. CalSAWs Launch: Support design of tailored content for SFHSA internal and external stakeholders, inclusive of employees and community-based partners.
5. Develop new outreach materials to support Agency’s Food Access and County Veterans Service Organization programs.

ESSENTIAL DUTIES AND FUNCTIONS

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.

1. Prepares a wide variety of graphics, charts and print/digital materials to illustrate and provide comparative information on San Francisco Human Services Agency (SFHSA) programs, services, projects and initiatives; prepares and designs the format, page lay-outs and typography and executes various types of plain and color art work for a variety of publications and materials for internal and external audiences.
2. Designs and prepares a variety of SFHSA’s outreach and public information materials to clients.
3. Does artistic hand lettering and embossing; arranges displays of photographs and drawings; produces desktop lettering and designs; designs and executes exhibit panels of special projects.
4. May set type for small printing press, advise and recommend content for print or digital distribution.
5. Uses a variety of photographs, iconography and illustrations in designing reports, displays, fliers, posters, presentations, social media graphics, postcards, client mailings, newsletters, etc.
6. Designs with a lens of cultural competency and nuances for SFHSA diverse audiences and clients, many of whom are from communities of color, monolingual, bilingual, etc.

1. Education: Possession of a bachelor’s degree from an accredited college or university in Graphic Design, Commercial Art, Illustration, or a related field.
   
   AND
    
2. Experience: Three (3) years professional, journey-level experience in graphic design or commercial art. This experience must include journey-level experience using computer-based desktop publishing (DTP) platform (Mac or PC) with associated scanners, printers, and software.

Substitution:
Additional qualifying experience may be substituted for the required education on a year for year basis.
 

DESIRABLE QUALIFICATIONS:

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

• Experience with typography
• Experience with iconography
• Experience with brand development
• Experience with project management
• Experience with client relationship management
• Experience with creating outreach materials
• Competency using the Adobe Creative Suite:
  • Illustrator
  • Photoshop
  • InDesign
  • Animate
• Familiarity with other graphic design and video editing software

**Applicants must meet the Minimum Qualifications requirement by the final filing date unless otherwise noted. **

Note: Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process.
 

VERIFICATION OF EXPERIENCE AND/OR EDUCATION:

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Selection Procedures:

The selection process will include evaluation of applications in relation to minimum requirements and assessment of candidates’ job-related knowledge, skills and abilities in an oral interview, which may include a written or performance exercise.

Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to continue in the selection process. Applicants meeting the minimum requirements are not guaranteed advancement in the selection process. 

Additional Information Regarding Employment with the City and County of San Francisco

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

How to Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen 

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Valerie Tieu, by telephone at (415) 557-5031 or by email at [email protected]. 

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.