City College of San Francisco (CCSF) is a public, two-year community college accredited by the Accrediting Commission for Community & Junior Colleges of the Western Association of Schools and Colleges. Since its founding in 1932, City College has evolved into a multicultural, multi-campus community college that is one of the largest in the country. CCSF offers courses in more than 50 academic programs and over 100 occupational disciplines. There is a full range of credit courses leading to the Associate Arts and Science degrees, most of which meet the general education requirements for transfer to a four-year colleges and universities. For more information on City College of San Francisco, please visit: https://www.ccsf.edu.

Department: Human Resources

Location: City College of San Francisco, Ocean Campus

Salary: $36.8960 - $44.7530 hourly;

             $76,744 - $93,086 annually

Job Opening: 03/21/2023

Job Closing: 04/04/2023

One (1) permanent, full-time, full-year position (260 Days). Permanent: An appointment made as a result of a certification/referral from an eligible list to a permanent position.

The primary task of the District’s Benefits Unit is to assist with administering, managing, and facilitating the activities of the Employee Benefits Program. The Benefits Program is composed of Medical, Vision, Dental, Disability, and Rx Reimbursement Programs, Flexible Spending Accounts (FSA), Commuter Benefits, Basic Life and Accidental Death and Dismemberment, Retirement (both City and State Teachers’ Retirement Systems), Leaves, FMLA, and other employee benefits.

Under general supervision of the Sr Benefits Analyst, the Benefits Analyst will facilitate the activities of the Employee Benefits Program and act as a resource person for the program. The Benefits Analyst will assist the Sr Benefits Analyst and Associate Vice Chancellor of Human Resources in planning, organizing, directing, and coordinating the activities of the Employee Benefit Program unit. In the process, they will research and analyze the cost of the District’s benefit program and its beneficial effect to our employees; coordinate training workshops to assure compliance with regulations; and act as the primary resource person for the various benefit plans. Essential duties require the ability to work in a standard office environment. Evening and week-end work may be required.

Examples of important and essential functions of this position include but are not limited to:

1. Provide oral and written information to faculty, staff, and retirees on available health, dental, life insurance, and leave benefits regarding the differences in coverage, eligibility, and payments.
2. Advise and counsel members, retirees, and spouses or domestic partners on available District benefits, pursuant to rules and regulations of the San Francisco Health Service System (SFHSS) and other carriers associated with the Community College District, and federal and state laws.
3. Analyze, resolve, audit, and track member enrollment and termination claims, accounts, and monthly reports.
4. Compile, calculate, and initiate process by forwarding to SFHSS and/or Payroll department, adjustments to member records, premium receivables and medical claim histories.
5. Research, reconcile, and resolve various member problems related to membership, eligibility, premiums, and where appropriate, forward information to SFHSS.
6. Consult with members of the SFHSS, insurance agencies, other plan providers and outside agencies conducting business with the District, liaising with all members of the college community regarding benefits.
7. Communicate benefits in large group settings by attending SFHSS Board Meeting, coordinate/facilitate benefits information table during Flex events, and conducting workshops and presentations for potential members/retirees.
8. Perform membership maintenance by enrolling, terminating, adjusting, inputting, filing, and maintaining information on district forms, websites, spreadsheets and databases such as PeopleSoft and Excel.
9. Review and complete a variety of forms requiring knowledge of health benefits or the procedures related to membership activities.
10. Maintain reports, logs, and records, complete and issue form letters, and compose correspondence directed at a variety of constituencies and departments.
11. Consult with plan providers and department representatives regarding member status. 12. Process, collect, track, and reconcile all manual payments from employees on leave of absence, and retirees under COBRA, and/or enrolled in District benefits.
13. Perform special project work and other related duties as assigned.

MINIMUM QUALIFICATIONS:

EXPERIENCE AND TRAINING GUIDELINES:

1. Possession of a baccalaureate degree from an accredited college or university; AND
2. One (1) year of verifiable experience administering employee benefit programs including: initiating membership records, calculating benefit premiums and processing enrollment applications; processing, researching and/or adjusting benefit claims or problems and updating data; AND
3. Proficiency in the use of computers to perform word processing and to perform data entry/retrieval.

SUBSTITUTION: Additional experience as described above may be substituted for the required education on a year-for-year basis. Thirty (30) semester units/forty-five (45) quarter units equal one year of experience.

NOTE:
Work experience with the District as a College Work Study student or Lab Aide(3591) Classification will not be considered or applied as qualifying experience.

DESIREABLE QUALIFICATIONS:

The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

1. Proficiency with computer software such as Microsoft Word, Powerpoint, Excel, Drupal, and Adobe is highly desirable.
2. Familiarity with the processing of Health benefits.
3. Knowledge of a Human Resources Information system, preferably BANNER and PeopleSoft.
4. Excellent interpersonal skills and oral/written communication skills.
5. Ability to work well under pressure and handle multiple tasks.
6. Excellent organizational skills.
7. Detail oriented

Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine applicants; qualifications. Only those applicants who most closely meet the needs of the Department will be invited to participate in the selection process. Application meeting the minimum qualifications are not guaranteed advancement to the interview.

Important Note: Please be clear in your application on how you meet the minimum qualifications listed above. Only the information entered in your application will be considered when determining whether you meet minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. 

To be considered for this position, the following materials MUST be submitted. Substitutions of the required documents are not permitted. To upload these items, please attach using the “Additional Attachments” function within the application process.

•             Cover letter expressing your interest in the position, specifically indicating how you meet the Minimum and Desirable Qualifications as listed in this announcement.

•             Current Resume.

•             Copy of all relevant transcripts and certificates.

Verification of Experience: Verification may be requested at any time during this recruitment and selection process. If requested, verification of experience needed to qualify must be submitted on the employer's letterhead and indicate the name of the applicant, job title, dates of employment, hours/week, and duties performed and must be signed by the supervisor and/or appropriate company representative.

Verification of experience may be waived if impossible to obtain. The applicant must submit a signed statement with the application explaining why verification cannot be obtained.  Waiver requests will be considered on a case-by-case basis.  Failure to submit the required verification or request for a waiver at the time of verification is requested may result in the rejection of the application.

Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

One year of full-time employment is equivalent to 2,000 hours of work experience (2,000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above 40 hours a week are not included in the calculation to determine full-time employment.

Terms of Announcement: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

To find Departments which use this classification, please see https://sfdhr.org/sites/default/files/documents/ASO-Level-Chart.pdf?documentID=21246.

In line with the Official Public Health Order to slow the spread of COVID-19, “shelter-in-place” has been issued for all San Francisco residents that is expected to be in effect until further notice. As a result, Department of Human Resources (DHR)’s office (located at 1 South Van Ness Avenue, 4th Floor, San Francisco, CA 94103) is currently closed to the general public. If you have any questions, please feel free to email the Exam Analyst listed at the end this job ad. 

Medical Examination: Prior to appointment, at the Department’s expense, applicants may be required to take a tuberculosis (TB) screening test, medical examination, and/or drug test.

Benefits: New employees hired on or after October 1, 2013 will contribute 2% of salary to the San Francisco Retiree Health Care Trust Fund (RHCTF).

ADA Statement: Applicants who require a reasonable accommodation to participate in this hiring process should contact the Title 5/EEO/ADA Compliance Officer at 415/452-5053 to make the necessary arrangements. Please be aware that verification of a covered disability under the ADA may be required.

EEO Statement: It is the policy of the City College of San Francisco to provide all persons with equal employment and educational opportunities regardless of race, color, ancestry, national origin, ethnic group identification, religion, age, gender, marital status, domestic partner status, sexual orientation, disability or AIDS/HIV status, medical conditions, gender identity, or status as a Vietnam-Era veteran. These categories specifically include status as a lesbian, gay, bisexual, transgender, or questioning person in any District program or activity. For further information, contact the Title 5/EEO/ADA Compliance Officer at (415) 452-5053.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

New Hires: As approved by the governing Board of the San Francisco Community College District, beginning October 1, 2021, City College of San Francisco requires that new and current employees, students, and business partners participate in the COVID Safety Campaign. All parties entering CCSF facilities must demonstrate proof of COVID vaccination in compliance with current CDC and SFDPH guidelines. New hires must submit documentation for verification to the Human Resources Department.

Additional Information:

• Information About The Hiring Process 
• General Information concerning City and County of San Francisco Employment Policies and Procedures 
• Conviction History 
• Employee Benefits Overview   
• Equal Employment Opportunity  
• Disaster Service Worker 
• ADA Accommodation 
• Veterans Preference 
• Seniority Credit in Promotional Exams 
• Right to Work 
• Copies of Application Documents 
• Diversity Statement  

Contact: [email protected]

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.