Account Service Specialist

  • Full-time
  • Compensation: USD 17.50 - USD 19 - hourly

Company Description

Who We Are:

Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half-billion-dollar company, from starting as just a handful of people with Entrepreneurial Spirit as their foundation. Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.

Job Description

Overview:

Responsible for the timely and accurate billing and receivables for the Billing department. Follows the direction of the Billing Manager on billing best practices.

Responsibilities:

  • Receive and sort through invoices. Match invoices to proper loads.

  • Verify accuracy of billing data and revise errors.

  • Compute credit terms, discounts, shipment charges, or rates for goods of services to complete billing documents.

  • Review and/or update record documents such as rate sheets and/or contracts.

  • Scan and import invoices and other supporting documents for records.

  • Prepare and send out itemized statements, bills, or invoices.

  • Reach out to carriers regarding billing paperwork.

  • Resolve discrepancies in transportation accounting records.

  • Reconcile accounting records at the end of each month.

  • Perform data entry. Update SOPs, manuals, and spreadsheets.

  • Perform reporting functions via Excel and TMS.

  • Occasional operational coverage for Transportation Coordinators.

  • Perform a variety of other tasks and responsibilities as required or assigned by management.

  • May perform other duties and responsibilities as assigned.

Working Conditions (may add additional conditions specific to defined work location):

  • Generally in an indoor office setting; may include occasional participation in outdoor company events.

  • Varying schedule to include evenings, holidays, weekends and extended hours as business dictates.

  • While performing duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat/cold during support of outside activities.

  • The noise level in the work environment is usually moderate to loud.

Unit Description: Identify any unit-specific job tasks and qualifications in relation to this job. 

Qualifications

Job Qualifications:

Experience/Education:

  • High School diploma, GED or equivalent experience required

Skills/Aptitude:

  • Strong organization, communication, and computer skills.

  • Basic understanding of transportation billing, rates, contracts, and tariffs.

  • Proficiency utilizing Microsoft Tools (Ability to leverage Excel and other MS programs including Word, Outlook, and SharePoint).

  • Ability to analyze and improve processes.

  • Ability to work independently and within a group environment.

  • Ability to multitask, prioritize, and handle a variety of complex issues and customer requirements.

  • Strong attention to detail and organized.

  • Ability to maintain a positive attitude.

  • Presents self in a highly professional manner to others and understands that honesty and ethics are essential.

License/Qualifications:

  • None required

Physical Requirements:

  • Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.

  • Significant walking or other means of mobility.

  • Ability to work in a seated position for long periods of time (up to 8 hours).

  • Ability to reach, bend, stoop, push and/or pull, and frequently lift up to 35 pounds and occasionally lift/move 40 pounds.

Additional Information

Benefits

  • Competitive base-salary + uncapped commission 
  • On-site training and career development with a fast track to promotion
  • Insurance benefits including: Health, vision, dental, life, and disability
  • Paid holidays and paid time off after 90 days

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