CarePoint Health - Bayonne Medical Center 

Coordinated Healthcare: That's the Point!
www.CarePoint.org


CarePoint Health has combined the resources of three hospitals— Bayonne Medical Center, Christ Hospital, and Hoboken University Medical Center—and the medical practices of over 300 leading doctors in the Northern New Jersey Area.

We also have insurance and research divisions of our healthcare system. CarePoint Health Plans, headquartered in Jersey City, provides Medicare Advantage programs that serve residents of the Hudson County area, and Care Point Health Research Institute, with locations at each of our three hospitals, has partnered with major pharmaceutical corporations to conduct research to develop treatments for cancer.

MAIN FUNCTIONS:

The Patient Access Representative is responsible for performing all of the following inpatient and out patient including same day, diagnostic out-patient and emergency department. All pre-registration and registration functions for all area of the hospital:

Obtaining accurate patient demographics, insurance benefits, financial liability and pre-certification information from patients, physician office and/or insurance companies for services to be rendered and/or in the process of being rendered at the facility either via telephone and/or face to face.

This position may be the initial contact with the patient and initiates the clinical and billing record. It requires the “PAR” to enter appropriate information into a computer system and may include the assignment of bed (bed control) and abstracting. The “PAR” communicates effectively to service delivery areas to maximize patient flow and customer service and provides excellent patient focused customer service. The “PAR” is also responsible for maintaining a complete customer service friendly environment. This individual will be responsible for assuring the comfort and patient satisfaction of the admitting waiting area. Data processing and some clerical function, typing, spreadsheet stats, answering telephones and assuring patients are escorted to the next available registrar in a timely and courteous manner may apply.

MAIN JOB RESPONSIBLITIES: 

The Patient Access Representative is highly skilled and works at a fully cross-functional level. A “PAR” is functional in all of the following areas:

• Point of service collections: Collects all co-pays and/or deductibles fees.
• Performs complete and accurate pre-registration and registration functions to provide information which maximize reimbursement, achieve collection ratios, meet account receivable (A/R) goals and provide timely information for all areas in the facility.
• Inpatient, Observation, Outpatient Surgery and all other Outpatient services.
• Insurance verification: verifies insurance requirements and obtains and understands insurance benefits via telephone or on-line services.
• Obtains referrals, pre-certification.
• Covers Bed Control and Census reconciliation (if applicable)
• Completes daily Abstracting (if applicable)
• Acts as greeter at the point of registration
• Effectively uses Meditech, electronic mail & internet sites pertaining to pre-registration
• Performs departmental administrative functions as required
• Ensures that financial protocols and requirements are met while providing caring access to service at BMC
• Maintains a professional appearance
• Demonstrates a high level of customer services

EDUCATION:

High School Diploma

EXPERIENCE:

Previous billing and/or admitting preferred.

LICENSURE/QUALIFICATIONS:

Knowledge of medical terminology and various insurances, data entry, computer literate and typing skills.  Bi-lingual preferred.

We are an Equal Opportunity Employer and a member of the Employer Partnership of the Armed Forces.