Business Analyst (JR1014793)

  • 2300-120 Bremner Blvd, Toronto, Canada
  • Full-time

Company Description

Broadridge Financial Solutions, Inc. (BR), a $4 billion global Fintech leader and a part of the S&P 500® Index, is a leading provider of investor communications and technology-driven solutions to banks, broker-dealers, asset and wealth managers and corporate issuers. Broadridge provides an important infrastructure that powers the financial services industry and employs over 11,000 associates in 18 countries. For more information about Broadridge, please visit Broadridge.com/.

Job Description

  • Documenting and analyzing the required information and data to determine potential solutions from a technical and business perspective
  • Assist with triaging client reported issues when required
  • Work with the QA department testing projects as required including documentation of Test Strategies, Test Cases and Test Results
  • Work with the various teams (Development, QA, Client Support and Client Services) to ensure delivery to the required specifications as it relates to a specific project
  • Provide support to the Development team when required to ensure project requirements are clear and development quality is increased
  • Manage the requirements walk-through with Development prior to commencement of coding
  • Manage the requirements walk-through with QA prior to commencement of testing
  • Participate in System Requirements Document (SRD) document walkthroughs with clients
  • Perform regular checks for industry changes that may impact the Broadridge RPM product offering and/or Broadridge RPM clients
  • Participate in on-site client project meetings, as required
  • Respond to comments from clients, as well as, updating System Requirement Documents (SRD) based on comments, where applicable
  • Participate in the sales process as required, including, but not limited to, responding to RFI's
  • Provide on-call coverage to support clients
  • Understanding technical designs and business specifications
  • Maintain knowledge of, and changes in, the financial industry regulatory environment
  • Issue Regulatory Alerts and Bulletins as required
  • Identify potential risks to project deliverables and suggest and manage risk mitigation strategy
  • Understand the business process requirements of the clients and translate them as required ( French to English and vice versa) to specific software requirements is an asset

Qualifications

  • 2-3+ years’ experience, preferably in the Wealth Management industry, banking, mutual funds (record keeping or distribution) and/or securities
  • University or College Diploma, preferably in Business Administration and/or Computer/Software Engineering
  • Excellent problem solving skills
  • Demonstrate superior customer service
  • Ability to work independently on projects, with tight deadlines, under minimal supervision
  • Strong analytical and critical thinking skills
  • Excellent written and verbal communication skills
  • Bilingual (English/French) an asset
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