Business Solution Specialist (JR1014180)

  • 2300-120 Bremner Blvd, Toronto, Canada
  • Full-time

Company Description

Broadridge, a global fintech leader with over $4 billion in revenue, provides communications, technology, data, and analytics. We help drive business transformation for our clients with solutions for enriching client engagement, navigating risk, optimizing efficiency, and generating revenue growth. Broadridge employs over 10,000 full-time associates globally with a significant presence in North America, Europe, and Asia. Please visit our website at to learn more.

Job Description

  • Be the primary business requirements point of contact with clients to interface with PRM 
  • Understand the business process requirements of our clients and help translate them into future state processes and support or prepare Business Requirement Document (BRD)
  • Document and analyze the required information and data to understand and support the business processes
  • Sheppard/oversee the clients’ business requirements throughout the SDLC
  • Strong familiarity with technical integration patterns, RPM’s API definitions and business usage
  • Leading System Requirement Document (SRD) walkthroughs with clients, RPM’s architecture and development teams
  • Liaise as required with client vendors in support of technical integration
  • Facilitate knowledge sharing, training sessions, sales support and provide business Subject Matter Expertise (SME) to clients and potential stakeholders
  • Support clients during the software configuration process to meet their business needs
  • Support clients with industry certifications (RESP & RDSP)
  • Support client implementations and post implementation Business as Usual (BAU) support
  • Travel may be required at client locations
  • Other duties as assigned by Management


  • 7+ years in a business analyst, business subject matter expert role
  • College Diploma or University Degree, preferably in a Business and/or Computer/Software related discipline
  • Financial industry knowledge including: regulators and regulations (IIROC, MFDA, OSFI, FATCA, AML, CASL, etc.)
  • Familiarity with Financial industry business data domains (CIF, Product, Finance, etc.)
  • Experience in the financial services sector. Knowledge of Term Deposits, Mutual Funds (record keeping or distribution), Equities, ETF, etc.
  • Knowledge of project management methodologies and SDLC
  • Experience with portfolio management is a definite asset· Strong analytical and critical thinking skills
  • Excellent facilitation, written and verbal communication skills
  • A proactive, “service-first” attitude combined with superior interpersonal and presentation skills
  • Ability to work independently on projects with tight deadlines and minimal supervision
  • Fully bilingual (French / English verbal and written) would be an asset
  • Any investment industry related certifications that pertain to investments and/or registered product management would be considered an asset.
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