Sr Service Delivery Engineer - Systems Administration (JR1008995)

  • 125 High St, Boston, MA
  • Full-time

Company Description

Broadridge, a global fintech leader with over $4 billion in revenue, provides communications, technology, data, and analytics. We help drive business transformation for our clients with solutions for enriching client engagement, navigating risk, optimizing efficiency, and generating revenue growth. Broadridge employs over 10,000 full-time associates globally with a significant presence in North America, Europe, and Asia. Please visit our website at to learn more.

Job Description

Broadridge is hiring a Sr. Service Delivery Engineer. Are you passionate about new and innovative technology solutions? If you're looking to join a growing and diverse team and contribute to a dynamic firm based in our Boston location, we encourage you to continue reading below.


  • You will install and configure and tune Middleware/Application Servers and Software.
  • Install and configure and tune Web Servers and Software
  • You will Interface extensively with LAN, WAN, SAN, UNIX, Application and Database teams.
  • Find opportunities for efficiency and actively improve the infrastructure Environment.
  • Provide support to the team on variety of tasks and to support high priority Business initiatives and activities.
  • You will coordinate projects and provide technical support to development teams.
  • Experience with engineering of server infrastructure in a multi-tier environment.
  • Perform troubleshooting, performance and capacity tuning and trending analysis
  • Provide support as needed and able to work under pressure while working on production issues
  • 24x7 support of application hosting environment
  • You will participate on an on call rotation which provide off hour support
  • You will also support and perform weekend changes when required



  • Bachelor's Degree in Computer Science or associated discipline or equivalent 5-7 years' professional experience
  • You have 5-7+ years' experience in Service delivery related roles and/or functional leadership role for Systems Administration.
  • You have used the following technologies:  (AWS, Red Hat Linux 6, 7, Microsoft Windows, Redhat Apache, Tomcat, Middleware applications, SMTP / DNS, Automation/Scripting, Chef, and Terraform.

  • Working experience with various scripting language a plus. Ex: bash, ksh, sh, PERL, ruby
  • Well versed in Automation and monitoring tools.
  • Experience with cloud platforms AWS.
  • Strong troubleshooting skills and able to provide root cause analysis and remediation plan to mitigate future risk.
  • Excellent communication and organization skills
  • Excellent customer handling skills and excellent verbal & written communications skills.
  • Ability to handle heavy workloads with limited supervision.
  • Creative problem-solving skills
  • Relentless follow-through skills
  • Project Management skills with leadership capabilities is a plus.     #LI-AS1

Additional Information

Broadridge is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other protected status. "Our Associates Matter. Everyone Benefits from Diversity & Inclusion. Diverse & Inclusive Teams Drive Growth." US applicants: Click here to view the "EEO is the Law" poster.
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