Graduate Technical Service Delivery Analyst

  • 193 Marsh Wall, Isle of Dogs, London E14 9SG, UK
  • Full-time

Company Description

Broadridge, a global fintech leader with over $4 billion in revenue, provides communications, technology, data, and analytics. We help drive business transformation for our clients with solutions for enriching client engagement, navigating risk, optimizing efficiency, and generating revenue growth. Broadridge employs over 10,000 full-time associates globally with a significant presence in North America, Europe, and Asia. Please visit our website at to learn more.

Job Description

Do you want the opportunity to explore what makes our financial markets tick and earn up to £47,500 per annum within just three years? If you have a strong analytical mind and work ethic, read on to find out how….

The Company

An industry leader with over 50 years of experience, Broadridge provides Technology and Investor Communications Solutions to some of the biggest Investment Banks and Financial Institutions around the world. We have offices in London, New York, Sydney, Singapore, Hyderabad, Bangalore, Delhi, Hong Kong and Tokyo.

Our Global Technology Operations International Division (GTOi) offers SaaS (Software as a Service) delivery of leading front, middle, and back-office technology platforms supplemented by a full range of managed services to leading Wealth Management, Asset Management and Capital Markets organisations. Broadridge’s technology solutions support the full trade lifecycle and process more than $5 trillion in fixed income and equity trades every day.

The Role

We offer an immediate start in our London based GTOi Service Delivery Group where you’ll work on real assignments improving service delivery to our clients. Tasks will be varied and range from running service improvement projects, working with our end client users helping resolve live issues, to managing transition of software into production and delivery tools that offer immediate benefit to users. 

You will work directly with both Broadridge technology staff and our clients across the globe. With the global reach, you’ll benefit from travel opportunities to Broadridge’s international offices, starting with a 6 week training visit to Hyderabad in India.

Frequent technical and soft skill workshops are made available by the wide range of expertise available at Broadridge. You are encouraged to build your knowledge and network from the start while exploring interests. From the start you will positively contribute to a variety of activities leading to a rewarding path of personal development.  


Desired Skills and Experience

What are we looking for?

  • First and foremost you must be a logical thinker with an inquisitive, tenacious nature.
  • You will have an appreciation of what constitutes “great” client service and strive to be the best.
  • You will be an enthusiastic team player with good interpersonal skills, quick to learn and flexible.
  • You will aspire to face challenges head on with an analytical mind set
  • You should be a recent graduate and have achieved or be expecting a 2:1 or better in Computer Science, Software Engineering, Business & Computing, Mathematics, Physics or similar.
  • Knowledge of one or more of the following is advantageous: SQL, databases, Unix scripting, Java, ITIL, Perl, C shell, Bash.
  • You must be eligible to work in the UK and be open to occasional global travel.

Additional Information

What do we offer?

  • Gym subsidy
  • Interest free season ticket loan
  • 25 days holiday plus option to buy and sell up to 5 more
  • 3 paid volunteer days
  • Cycle to work scheme
  • Non-contributory pension
  • Excellent salary progression for top talent – Starting salary £27,500 pa. Year 1 up to £37,500; Year 2 up to £42,500; Year 3 up to £47,500

Diversity and Inclusion is a must for any business that wants to succeed, and is definitely a priority for us at Broadridge.

Unfortunately due to the high volumes of applications we receive we cannot respond to all applications. Thank you for your interest in Broadridge.

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