We are a rapidly growing company supporting global clinical trials. We are a team of researchers, entrepreneurs, technologists, and healthcare-obsessed professionals building solutions that eliminate some of the biggest challenges in clinical research.
We care about the people who care for people…and we have fun while doing it.
By joining our team, you will provide support and solutions to a growing team spread around the globe. The IT Technical Support will be responsible for the upkeep, configuration, and operation of all computers, SaaS systems, and user accounts. You will ensure that the company’s IT structure remains up-to-date, onboard and offboard employees and provide support to all employees as needed.

We offer:

• Interesting work and many opportunities for professional growth
• Competitive salary, benefits,  stock options, and other incentives

You will be responsible for the day to day activities that support and enhance security functions including: incident response, threat hunting, risk analysis, and intrusion detection as well as forensic investigations.  You will work within the IT department to select and deploy technical controls to meet specific security requirements and define processes and standards to ensure that security configurations are maintained.  You will be an advocate for information security within the IT organization and will promote good security practices within the company.

Main Responsibilities:

• Open incident tickets, manage and remediate incident detection and response activities, vulnerability management, endpoint protection and privileged access control
• Track and report on information security vulnerabilities and risks
• Monitor IDS alerts, network traffic and network/system logs to detect and report threats
• Coordinate with IT Management to define, deploy and manage our Security Awareness Training Program.
• Research, evaluate, and recommend information-security-related controls on system and network device hardening practices

Must-haves

• B.S. in Computer Science, Information Security, Information Technology, or a related field
• Knowledge of common information security management frameworks (e.g., NIST, ISO, CIS)
• Experience with network protocols and concepts
• Experience with cloud security
• Experience with endpoint security management tools
• Ability to work and learn independently
• Strong problem solving and communication skills
• Ability to thrive in a fast-paced startup environment

Pluses

• Relevant industry certifications (e.g., Microsoft, Google, ITIL)
• Knowledge of HIPAA, GCP, and other federal/state privacy regulations

• Location:  Anywhere in the USA. This is a remote position.
• All candidates must be US Citizens or Green Card holders.