Field Service Engineer

  • North West, North West, United Kingdom
  • Full-time

Company Description

Over the course of 10 years, bp pulse has established itself as the market leader in electric vehicle charging, providing solutions for EV drivers to charge at home, at work and on the road. On our mission to make charging fast and hassle-free, our charging points have been used over 30 million times to enable around 200 million miles of zero tailpipe emission driving. We work with the world’s leading vehicle manufacturers to support their customers, as well as some of the UK’s biggest fleets, leasing companies and local authorities. We are the UK’s only fully integrated, end-to-end manufacturer and operator of charging infrastructure, and our nationwide Polar network of public charge points is recognised for its quality and reliability. Following acquisition by bp in 2018, the company is growing rapidly and moving to a brand new, purpose-built head office and production facility in Milton Keynes in March 2020 to support this growth and allow it to capitalise on a booming electric vehicle market.

This is an opportunity to join a business with an envious and unrivalled position in a fast-growing market, and ultimately help enable more people to transition to electric vehicles. You will not just be part of the biggest change in the automotive industry for a century - you will be at the forefront of it.

The intent is to grow the business significantly in the future, both in UK and to expand into other priority geographies to create the strategic platform for future growth.

Job Description

The Field Service Engineer (FSE hereinafter) includes tasks but not limited to install, service and repair commercial Electric Vehicle charging points across the UK’s largest EV charging network.


  • Electrical qualifications essential
  • PCB analysis experience advantageous
  • Field service engineering experience including but not limited to fault finding and diagnosis
  • Electro-mechanical repairs knowledge and experience
  • To carry out risk assessments and adhere to method statements
  • To ensure installations are correctly identified by type
  • To ensure electrical installations are compliant to Electrical regulations
  • To ensure current processes established on site are adhered to.

Technical competencies:

  • Knowledge of electric vehicles types, characteristics, charging requirements and safety considerations.
  • Knowledge of Electric Vehicle charging (modes of charging and requirements, restrictions)
  • Understanding of electrical installation requirements (Supply, Earthing, Planning permission, Explosive atmospheres, Protection, Labelling, Control, Risk assessment)
  • Knowledge of Inspection, Test, and certification (Commissioning and DNO paperwork)
  • Hands on experience in safe isolation procedures, system test, fault finding, diagnosis and repair of faulty EVCP


  • JIB recognised UK competency-based qualification (electrotechnical Level 3 NVQ or a formal UK electrotechnical apprenticeship)
  • IET 18th Edition Wiring Regulations qualified (BS7671:2018)
  • 2919-1 Level 3 in Domestic, Commercial & Industrial Electric Vehicle Charging equipment installation or equivalent
  • ECS card (Maintenance Electrician or electrician)
  • Driving License

Knowledge & Experience:

  • Qualified electrician with electrical maintenance experience
  • Customer / consumer focused
  • Understanding of electrical certification and submission
  • Strong communication skills
  • Knowledge of distribution boards/ power cabinets
  • Experience dealing with AC/DC voltage safely and isolation procedures
  • High level organisational and planning skills, effective communication skills and the ability to build relationships.

Additional Information

Our people are our most important asset and are what sets us apart from the competition.

We offer a competitive salary and impressive benefits package, the opportunity to really shape the future of the business, you whilst receive the support you need to develop skill and experience to achieve your long-term ambitions.

Videos To Watch

Privacy Policy