Senior Business Analyst – Digital (Product & Platform)

  • Full-time

Company Description

Over the course of more than 10 years, bp pulse has established itself as the market leader in electric vehicle charging, providing solutions for EV drivers to charge at home, at work and on the road. On our mission to make charging fast and hassle-free, our charging points have been used over 30 million times to enable around 200 million miles of zero tailpipe emission driving. We work with the world’s leading vehicle manufacturers to support their customers, as well as some of the UK’s biggest fleets, leasing companies and local authorities. We are the UK’s only fully integrated, end-to-end manufacturer and operator of charging infrastructure, and our nationwide Polar network of public charge points is recognised for its quality and reliability. Following acquisition by BP in 2018, the company is growing rapidly and moving to a brand new, purpose-built head office and production facility in Milton Keynes in March 2020 to support this growth and allow it to capitalise on a booming electric vehicle market.

Job Description

Are you an experienced Business Analyst who has worked within a Digital product function?

Are you looking for a role where you will create exceptional customer experiences through the definition and delivery of high-quality digital products that help EV drivers charge quickly and efficiently?

Due to growth bp Pulse requires a Senior Business Analyst to play a major role in the definition and delivery of digital products across B2C/B2B, helping drive customer and commercial goals

You will define product requirements, driven by customer and business need. You will work closely with the Product Managers to determine product roadmaps, ensure ruthless feature prioritisation and help drive continuous and incremental improvement.

You will operate across business functions to engage stakeholders, teams and colleagues to ensure effective collaboration and engagement throughout the product development lifecycle. Whilst creating end to end process maps and user flows to help define/articulate customer journey.

This role plays a major part in the success of the bp Pulse vision.

Do you have the following skills and experience?

  • Deep understanding of digital product development, including tools, ways of working/best practice, agile methodologies
  • Confident leading and facilitating stakeholder meetings and business workshops to elicit requirements, define end to end processes and build/validate customer journeys
  • Highly experienced working as part of a scrum team, must be able to display practical working experience
  • Highly experience capturing requirements, following agile framework
  • Experience managing and facilitating product test/QA e.g. UAT
  • Experience in working with Azure DevOps for epic/feature/story documentation would be an advantage

Qualifications

  •  Degree (preferred), ideally in engineering, computer science, information systems, business or similar field
  •  Agile / Scrum / BA qualifications or accreditations (preferred[HR1] )[HR1]

Additional Information

  • Requirement to be in the bp pulse Milton Keynes office 2/3 days per week  

To discuss the role in more detail or to request a full job description please email [email protected]

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