Technical Service Engineer - HK DHL

  • Full-time

Company Description

Conveying, loading, palletising, packaging, sortation and distribution – BEUMER Group is a leader in the engineering and manufacturing of high-tech intralogistic systems for global markets. Our employees differentiate themselves by their ability to provide innovative solutions to our customers that incorporates a high-level of industry knowledge and a strong commitment to consistently and continuously expand their skills and knowledge. We fully support these high standards through a supportive teamwork structure, a mutual respect, and a working culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding and innovative projects worldwide.

 

Job Description

  • Provide on-site technical support and ensure the successful fulfilment of the service and maintenance contract for the DHL site.
  • Perform preventive and corrective maintenance, troubleshooting, repair and operational support for sorter and conveyor systems.
  • Monitor equipment condition and system performance to ensure reliable operation and support the achievement of agreed service KPIs.
  • Respond promptly to equipment faults and operational issues, identify root causes and implement appropriate corrective actions.
  • Conduct regular inspections and preventive maintenance activities according to the maintenance schedule.
  • Communicate effectively with customers regarding technical issues, equipment status and service activities.
  • Maintain accurate maintenance records, incident reports, service reports and other required documentation.
  • Provide timely technical feedback and site information to the Customer Support team and Service Manager.
  • Work closely with other service team members to ensure smooth site operation and effective shift handover.
  • Support field service, on-site troubleshooting and other service-related activities when required.
  • Follow company and customer requirements relating to safety, quality and site procedures.

 

Qualifications

  • Higher Diploma / associate degree or above in Electrical Engineering, Mechanical Engineering, Automation, Mechatronics or a related discipline.
  • Minimum 2 years of hands-on electrical and/or mechanical maintenance experience, preferably within an automated industrial or material-handling environment. 
  • Hands-on experience with conveyor systems, sorter systems, baggage/material handling systems or other automated equipment is highly preferred.
  • Good troubleshooting skills with the ability to identify and resolve electrical and mechanical faults.
  • Registered Electrical Worker (REW) certification is preferred. 
  • Good communication skills in Cantonese and English. 
  • Customer-oriented mindset with the ability to communicate clearly and professionally with customers.
  • Able to work independently, handle pressure and respond effectively to operational issues.
  • Good teamwork and willingness to work in a site-based service environment.
  • Willing and able to work on a shift schedule, including night shifts

Additional Information

Contact:

Missy Xia 

Email: [email protected] 
Tel.: +86 21 69213788-113

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply

Privacy Notice