Payroll Senior Analyst
Company Description
About BCforward
BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.
Job Description
Position: Payroll Analyst
Location: SAN ANTONIO TX 78205
Duration: 12+months
The role will be primarily responsible for efficient service delivery of Payroll for our client.
Co-ordinate and deliver cyclical payroll activities and ensure completeness in a timely and accurate manner through our client’s payroll system
Responsible for processing and checking payroll and sending payroll file to & from vendor/in-house payroll provider
Co-ordinate and deliver off-cycle payroll activities and ensure completeness in a timely and accurate manner through our client’s payroll system
Manage Work Schedule and validate Time Data from our client’s time administration systems Perform transactional activities of a more complex nature, act as a SME for specific specialist activities and deliver operational excellence
Providing process specific sign-off or approval where needed
Deliver and maintain high customer satisfaction ratings by processing transactions accurately and meeting agreed service levels for process specific area
Perform customer request/problem identification and follow defined incident notification and escalation procedures
Identify risks associated with execution of the assigned tasks within the business process and escalate / mitigate / resolve as required
Understand and comply with internal controls, regulations and security requirements linked to the business process and support on internal audit requests and quality assurance requests. Responsible for gathering evidence for SOX
Contact with all payroll vendors/in house payroll provider for all payroll related queries
Accountable for Payroll calendar
Responsible for other Payroll activities including but not only limited to: transferring data to Payroll Finance, any additional payroll runs, manual deductions, making payroll adjustments, manual payment, managing cut off dates etc.
May be responsible for tax filing if applicable
Responsible for managing Payroll audits
Competencies and Skills:
Extensive prior Payroll experience required
Desirable prior Ceridian experience
Fluent in English
Deductive reasoning, analytical, and problem-solving skills
Excellent written and verbal communication skills, ability to present complex data/credit issues to management
Focus on client and service mindset with a commitment to a high level of customer service
Ability to work under pressure to short deadlines
Ability to observe the need for changes/improvements in the processes
Ability to communicate clearly and concisely at all levels of the business
Must work with the highest level of trust, integrity, honesty and confidentiality
Ability to manage workload independently
Functional / Technical:
Good Computer Proficiency
Experience with Microsoft Office suite (Word, Excel, PPT) including advanced MS Excel Skills
Experienced Workday administration preferred but not essential
Excellent conceptual Payroll process Knowledge
Ability to learn new applications/software systems effectively and efficiently
Work Experience:
3+ years of applicable work experience in Payroll functions with in-depth Payroll processing knowledge
Experience with multiple stakeholders across different countries
Additional Information
Must be able to pass a background and drug screen